Access to the university wireless network is available to staff, students and visitors at all CSU locations by connecting to the eduroam network.
eduroam is a global initiative where educational institutions agree to share access to their wireless networks with each other. You can also access the eduroam wireless network across many universities in Australia and overseas by logging on with your CSU username and password.
Our wireless network covers most university buildings and outdoor areas with over 1700 wireless access points including 50 positioned in outdoor areas to increase flexibility, productivity and convenience.
Staff may use university or personally owned wireless capable mobile devices to connect to the eduroam network and access the Internet. While CSU owned computers have direct access to all network resources, personally owned devices have the same access levels as off campus locations (e.g. Virtual Desktop to access P and S drives).
eduroam provides a secure connection to computers and devices that can support the required encryption (security) settings.
|Target availability of service||99% availability|
|Special access conditions||Available to all staff with an active CSU account and a wireless capable device that supports the wireless standards 802.11g or 802.11n, 802.11ac and has a browser|
|Significant incident response||15 minutes in 99% of cases for incidents affecting availability of service for all staff (this does not include incidents affecting individuals or a small subset of staff)|
|Significant Incident resolution||Up to 4 hours in 99% of cases for incidents affecting availability of service for all staff (this does not include incidents affecting individuals or a small subset of staff)|
A wireless capable device with a web browser is needed to access the eduroam wireless network.
You will now be connected to the internet.
For further help, please contact your home institution.
Staff computers are preconfigured to access the eduroam wireless network. Staff will need to enter their username and password when prompted to connect to the network.
Please note - the speed of your network connection will vary and is dependent upon many factors including:
Your device will choose a connection speed and type based on all the above factors as well as vendor specific criteria.
Provision, management and support of the eduroam wireless network is funded by the University and provided at no extra cost to staff.
https://wireless.csu.edu.au – connection advice and support
If you have further questions or need technical help after checking the online resources, contact the IT Service Desk