The 70:20:10 Learning and Development Model (Lombardo and Eichinger, 1996) recognises that effective learning and development can take place in a variety of ways. 20% Learning from others might include:
Mentoring is designed to support and progress employees during their career and life development.
A mentor provides help, advice and support along your career path.
Coaching is used to enhance or improve performance through reflection on how to apply specific skills and/or knowledge.
Coaching is organised in the workplace.
Shadowing enables employees to observe a more experienced member of staff and the content of their working day, skills, methods of decision making leadership.
Shadowing is designed to share best practise, see new things or observe a new way of doing things.
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