Charles Sturt University
Charles Sturt University

Mentoring, Coaching, Shadowing

The 70:20:10 Learning and Development Model (Lombardo and Eichinger, 1996) recognises that effective learning and development can take place in a variety of ways. 20% Learning from others might include:


Mentoring is designed to support and progress employees during their career and life development.

A mentor provides help, advice and support along your career path.


Coaching is used to enhance or improve performance through reflection on how to apply specific skills and/or knowledge.

Coaching is organised in the workplace.


Shadowing enables employees to observe a more experienced member of staff and the content of their working day, skills, methods of decision making leadership.

Shadowing is designed to share best practise, see new things or observe a new way of doing things.