Professional/General Staff - Level 3 - Position Descriptor

Criteria Description
Education, Training and Experience

Perform duties at a skill level that requires:

  • completion of a trades certificate, without subsequent experience as a qualified tradesperson upon appointment; or
  • completion of Year 12, normally with at least 1 year's subsequent relevant work experience; or
  • completion of a certificate or associate diploma with no relevant on the job experience; or
  • an equivalent level of knowledge gained through any other combination of education, training and/or experience.

Some task complexity, requiring the practical application of acquired skills and knowledge consistent with training level 3. Exercise discretion within established work methods, procedures and priorities to diagnose problems, or to choose between alternate approved work methods or procedures and to determine task sequences. Tasks may involve written and verbal communication skills, numerical skills, organising skills, data collection, and the use of a range of equipment at a level of complexity equivalent to the standard use of word processing software or to the application of skills gained through the acquisition of a single trade certificate.

Judgement and Problem Solving

An employee will be expected to:

  • solve similar problems, requiring some initiative and interpretation in the application of established rules, procedures, precedents, practices or techniques;
  • exercise some judgement over when to refer matters or seek assistance; and
  • where the opportunity arises, make suggestions and develop local job specific systems to assist in the completion of allocated tasks.
Supervision and Independence

Direction is provided on the assignments to be undertaken, with the occupant determining the appropriate use of established methods, tasks and sequences, where:

  • task objectives are well defined; and
  • choices are made between a range of straightforward alternatives.
Organisational Relationships and Impact

Apply a knowledge of the work area processes and take the impact of actions on other people or work areas into account when selecting between established work methods and sequences.

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