Charles Sturt University
Charles Sturt University

Subject Experience Survey Awards

CSU recognises staff who contribute to outstanding student experiences, as determined by feedback on the Subject Experience Survey.

We are grateful to these staff for the positive learning experiences they provide our students.

The criteria for recognition are:

  1. a total of 10 or more responses must be received for the subject offering;
  2. the response rate in the subject offering must be above the University average for the respective session; and
  3. the proportion of "positive responses" (i.e. the proportion of responses being a 4 or 5 out of 5), across all core items, must be at least one standard deviation above the University average, which is calculated across the previous 6 sessions' results.

For all subject offerings meeting these criteria, two awards are issued from the Pro-Vice-Chancellor (Learning and Teaching):

  • Certificate of Achievement for Outstanding Student Feedback on the Subject Experience Survey – awarded to the Subject Co-ordinator; and
  • Certificate of Recognition for Contributing to Excellent Subject Experience Survey Results – awarded to the subject teaching and design team.

Award recipients are asked to provide an overview of the learning and teaching approaches they believe contributed to their survey results. These common themes from these responses are shared with the CSU community, and a summary of these can be seen below.

Previous Award Winners

201760 (WPL)
201660 (WPL)

Learning and Teaching Approaches

These are the learning and teaching approaches previous award winners believe have contributed to their survey results.

A talking head YouTube video welcome on the Interact2 subject site landing page.

Using a flipped classroom approach.

Using a visually-appealing Interact2 site that was easy to navigate.

Multiple Adobe Connect/Online Meeting sessions each week.

Study requirements are streamlined, focussed squarely and only on learning objectives and assessment tasks.

Explicit guidance is provided to busy (full-time working) students on demonstrating each learning objective in each task.

Theory is supported by “real” clinical experiences, with local suppliers, clinicians and service users contributing to content.

Allow anonymous questions in Interact2 forums and answer questions immediately, within reason.  This also creates an environment where forums are utilised wonderfully and students can support each other.

Feedback from first essay used to improve the writing in the second, and feedback is provided with plenty of time for the second essay to be completed.

Assessment tasks are both structured to support learning and are viewed by students as authentic.  Clear and consistent messages were delivered about what was required for assessment tasks.

Students professional backgrounds and personal interests are respected, regarding the types of research they focus on.  Assessment tasks were completely rewritten to enable this.

The mid-session quiz is presented as a ‘Trivia Night’ event.

Feedback is used as a way to critique, develop and improve students’ skills.

Giving feedback to staff via the SES and other informal methods is valued and strongly encouraged.