Charles Sturt University
Charles Sturt University

Division of Marketing and Communication

The Division of Marketing and Communication is responsible for raising the public profile of Charles Sturt University nationally and internationally through our unique voice, identity and reputation and positioning Charles Sturt as a university of first choice.

Our vision is to:

  • Create a transformational promise, products and experience that attracts students, staff, researchers, partners and donors.
  • Connect with communities by actively and strategically addressing their most fundamental issues- being the anchor institution within the communities we serve.
  • Be output and results focused, ensuring the customer is at the heart of all we do.

Functional groups within the Division include:

Office of the Executive Director and Chief Marketing Officer

We set clear performance standards for the Division, build overall capability and motivate staff to engage in continuous learning. The group will champion a positive, results-driven work culture and drive cross-functional projects.

Shawn Walker 

Shawn Walker

Executive Director, Marketing and Chief Marketing Officer
Email: swalker@csu.edu.au

Caroline Golden 

Caroline Golden

Project and Planning Manager
Email: cgolden@csu.edu.au

Megan Chisholm 

Megan Chisholm

Project Manager, Strategic Projects
Email: mchisholm@csu.edu.au

Leonie Summersby 

Leonie Summersby

Administrative Officer
Email: lsummersby@csu.edu.au

Cheryl Douglas 

Cheryl Douglas

Administrative Officer
Email: cdouglas@csu.edu.au

Market Strategy and Partnering Group

We apply a market oriented approach and use data and insights to partner with faculties in managing end-to-end product management and marketing. We are also responsible for International marketing and sales.

John Tan

John Tan

Director, Market Strategy and Partnering

Erin Wise 

Erin Wise

Senior Manager, Marketing Intelligence and Insights

Delphine Swat 

Delphine Swat

Senior Manager, International Marketing and Recruitment

Belinda Doherty 

Belinda Doherty

Marketing Business Partner, Faculty of Science

Teresa Price 

Teresa Price

Marketing Business Partner, Faculty of Arts and Education

Stacey Burke  

Stacey Burke

Marketing Business Partner, Faculty of Business, Justice and Behavioural Sciences

Brand and Performance Marketing Group

We ensure a confident brand to the market. Creating and executing advertising and content strategies that supports revenue generation by sharing our voice, identity and reputation.

Jen Galloway

Jen Galloway

Associate Director, Brand and Performance Marketing

Sandra Sharpham 

Sandra Sharpham

Senior Manager, Content Marketing

Cathy OShannessy 

Cathy O’Shannessy

Digital Performance Manager

Sales and Customer Experience Group

We are an integrated sales and customer experience team who deploy a comprehensive suite of high quality domestic marketing and sales activity and manage all course enquiries. We also manage the customer experience strategy across the organisation.

Lorraine Ryan

Lorraine Ryan

Associate Director, Sales and Customer Experience

Peter Greening 

Pete Greening

Senior Manager, Sales and Conversion

Katie Trebley 

Katie Trebley

Marketing Events Manager

Matt Hof 

Matt Hof

Sales and Student Recruitment Manager

The Studio

We’re professional editorial and design service within the Division of Marketing and Communication. We can help you create unique but well-branded materials to promote your course, event, program or achievements, and work with you to engage your target market.

Amy Felke

Amy Felke

Manager, Creative Services

Student Ambassador Program

Student Ambassador Program

Our Student Ambassadors are high achievers, leaders among their peers, enthusiastic and passionate about Charles Sturt University. They're friendly, approachable and always willing to share their story and experiences. They're genuinely committed to helping future students learn more about our university.

Representing Charles Sturt University

Working within the Division of Marketing and Communication, Student Ambassadors help recruit new students and promote Charles Sturt University. They represent the university at career expos, visit secondary schools and conduct our campus tour program. They are the face of the university and possess a working knowledge of their study area, campus and the facilities available to students.

Comprehensive training

All Student Ambassadors receive comprehensive training to develop their public speaking, communication, team participation and organisational skills. Further leadership and professional development opportunities are also available.

  • Why become a Student Ambassador?
  • Receive personal and professional development in an encouraging and challenging environment.
  • Develop your interpersonal, communication and leadership skills.
  • Become part of a diverse and motivated team.
  • Work with students from all areas of the University.
  • Enjoy social and academic networking opportunities with fellow students and staff.
  • Be rewarded for sharing your experiences.

How can I become a Student Ambassador?

During the final quarter of the year, the Sales and Customer Experience team begins a process of employing Student Ambassadors from different study areas and backgrounds. If you're interested in applying, please express your interest via contacting Matt Hof (Manager, Student Recruitment).