Division of Marketing and Communication
The Division of Marketing and Communication is responsible for raising the public profile of Charles Sturt University nationally and internationally through our unique voice, identity and reputation and positioning Charles Sturt as a university of first choice.
Our vision is to:
- Create a transformational promise, products and experience that attracts students, staff, researchers, partners and donors.
- Connect with communities by actively and strategically addressing their most fundamental issues- being the anchor institution within the communities we serve.
- Be output and results focused, ensuring the customer is at the heart of all we do.
Functional groups within the Division include:
Office of the Executive Director and Chief Marketing Officer
We set clear performance standards for the Division, build overall capability and motivate staff to engage in continuous learning. The group will champion a positive, results-driven work culture and drive cross-functional projects.
| Shawn WalkerExecutive Director, Marketing and Chief Marketing Officer | ||||||||
| Caroline GoldenProject and Planning Manager | ||||||||
| Megan ChisholmProject Manager, Strategic Projects | ||||||||
| Leonie SummersbyAdministrative Officer | ||||||||
| Cheryl DouglasAdministrative Officer | ||||||||
Market Strategy and Partnering Group
We apply a market oriented approach and use data and insights to partner with faculties in managing end-to-end product management and marketing. We are also responsible for International marketing and sales.
 | John TanDirector, Market Strategy and Partnering | ||||||||
 | Erin WiseSenior Manager, Marketing Intelligence and Insights | ||||||||
 | Delphine SwatSenior Manager, International Marketing and Recruitment | ||||||||
 | Belinda DohertyMarketing Business Partner, Faculty of Science | ||||||||
 | Teresa PriceMarketing Business Partner, Faculty of Arts and Education | ||||||||
 | Stacey BurkeMarketing Business Partner, Faculty of Business, Justice and Behavioural Sciences | ||||||||
Brand and Performance Marketing Group
We ensure a confident brand to the market. Creating and executing advertising and content strategies that supports revenue generation by sharing our voice, identity and reputation.
 | Jen GallowayAssociate Director, Brand and Performance Marketing | ||||||||
 | Sandra SharphamSenior Manager, Content Marketing | ||||||||
 | Cathy O’ShannessyDigital Performance Manager | ||||||||
Sales and Customer Experience Group
We are an integrated sales and customer experience team who deploy a comprehensive suite of high quality domestic marketing and sales activity and manage all course enquiries. We also manage the customer experience strategy across the organisation.
 | Lorraine RyanAssociate Director, Sales and Customer Experience | ||||||||
 | Pete GreeningSenior Manager, Sales and Conversion | ||||||||
 | Katie TrebleyMarketing Events Manager | ||||||||
 | Matt HofSales and Student Recruitment Manager | ||||||||
The Studio
We’re professional editorial and design service within the Division of Marketing and Communication. We can help you create unique but well-branded materials to promote your course, event, program or achievements, and work with you to engage your target market.
 | Amy FelkeManager, Creative Services | ||||||||
Student Ambassador Program
Student Ambassador Program
Our Student Ambassadors are high achievers, leaders among their peers, enthusiastic and passionate about Charles Sturt University. They're friendly, approachable and always willing to share their story and experiences. They're genuinely committed to helping future students learn more about our university.
Representing Charles Sturt University
Working within the Division of Marketing and Communication, Student Ambassadors help recruit new students and promote Charles Sturt University. They represent the university at career expos, visit secondary schools and conduct our campus tour program. They are the face of the university and possess a working knowledge of their study area, campus and the facilities available to students.
Comprehensive training
All Student Ambassadors receive comprehensive training to develop their public speaking, communication, team participation and organisational skills. Further leadership and professional development opportunities are also available.
- Why become a Student Ambassador?
- Receive personal and professional development in an encouraging and challenging environment.
- Develop your interpersonal, communication and leadership skills.
- Become part of a diverse and motivated team.
- Work with students from all areas of the University.
- Enjoy social and academic networking opportunities with fellow students and staff.
- Be rewarded for sharing your experiences.
How can I become a Student Ambassador?
During the final quarter of the year, the Sales and Customer Experience team begins a process of employing Student Ambassadors from different study areas and backgrounds. If you're interested in applying, please express your interest via contacting Matt Hof (Manager, Student Recruitment).