Charles Sturt University
Charles Sturt University

Operational Measures

PortfolioIDName Causal MapPlanAcquittal
Corporate Services Group 1.1 Net Result Stage 2 - Q3 2019
1.2 Student Load (CGS EFTSL) Stage 2 - Q3 2019
1.3 Security Incidents Stage 2 - Q3 2019
Provost and DVC Academic 2.1 Commencing Progress Rate by Field of Education   
2.2 Student Experience: % satisfied in SuES ‘Teaching Quality’ questions   
2.3 Student Load (EFTSL, by fund source, cohort, commence/continue)    
2.4 Viability of Subject Offerings   
DVC Students 3.1 Conversion Rates    
3.2 Student Satisfaction: Per ‘Student Support’ QILT StES questions    
3.3 Admissions Turnaround: % applications processed within target    
3.4 Quality of Service: Call Abandonment Rate Stage 3 - Q4 2019
3.5 Net Promoter Score Stage 3 - Q4 2019
3.6 Conversion performance for Pathway Programs Stage 3 - Q4 2019
3.7 # / $ Value of new donors Stage 2 - Q3 2019
3.8 Engaged Alumni Stage 2 - Q3 2019
DVC Research & Engagement 4.1 % increase in International Student enrolment by Campus    
4.2 HERDC Income by Category 1-4 Stage 2 - Q3 2019
4.3 Research Outputs by researcher Stage 2 - Q3 2019
4.4 % ‘Teaching & Research’ / ‘Research Only’ staff who are “Research Active” Stage 3 - Q4 2019
4.5 HDR Enrolments & Completions & Co-supervision Stage 2 - Q3 2019
EDHR 5.1 Lost time Injury frequency rate Stage 3 - Q4 2019
5.2 % Completion of Workplace inspections Stage 3 - Q4 2019
5.3 % EDRS Signoff Completions Stage 3 - Q4 2019
Office of the Vice Chancellor 6.1 On time and on Budget for Strategy Implementation Stage 2 - Q3 2019
Cross Functional 7.1 Critical Incidents - # / Occurrence by category Stage 3 - Q4 2019