Charles Sturt University
Charles Sturt University

CSU Learning Technologies

Overview of CSU's Learning Technologies

The CSU Learning Technologies Framework guides the governance, policy and practice needs for learning technologies at Charles Sturt University (CSU) and defines the provision, use and application of learning technologies at CSU. The Framework provides a structure through which planning and goal-setting will occur to guide future development; that is, it aims to provide a strategic and operational pathway for development to follow

The CSU 2016 - 2017Educational Technology Plan (.pdf) guides the implementation of learning technologies for a two year period at CSU and ensures the development, provision and use of learning technology advances in learning and teaching towards positioning CSU as the online learning and teaching leader in Australia. The Plan embodies from 2016 and 2017 the principles espoused in the CSU Learning Technologies framework and is reviewed annually. The Plan addresses on-campus, blended and online education and CSU's focus on education for the professions.

CSU has a balanced and extensive learning technology portfolio. This observation is based on a survey of learning technology use in 2011 by the university sector in Australasia (.pdf) conducted by ACODE of which CSU is a member and represented by The Division of Student Learning.

Browse through the findings of the following two reports: the 2016 Student Learning Technology Survey which explored access, usage and experiences around learning technology among CSU students (there were over 1200 respondents); and the 2016 Learning Environments Survey which explored usage and experiences around physical and online learning environments among teaching staff (125 respondents).

See a diagram depicting CSU's supported learning technologies landscape

Access a snapshot of current developments in the learning technologies at Charles Sturt University (.pdf)

If you have a need for a new learning technology, please consult the New Learning Technologies Approval Policy then contact any of the managers listed on the "Who to contact" page.
The review process outlines a step for the preliminary identification of the nature of the need (i.e. either an idea or a specific learning technology) followed by the five main steps for the experimental/recommended channel and the seven main steps for the targeted/recommended channel (refer to the needs review process flowchart).

Access various examples of Learning and Teaching with Educational Technology

Figures (analytics) are available on the usage of Learning Technologies at Charles Sturt University

Review the CSU Learning Analytics program and developments

Research by CSU staff into learning technologies can be accessed via the CRO - CSU Research Output website. Search terms such as 'learning technology" and "elearning" are recommended.

You are welcome to join discussions around learning technologies by engaging in one or all of the following activities: 

  • Become a CSU 'Yammer' member by joining with your CSU email id - Similar to email, Yammer also provides a CSU-only micro-blogging site.  Find out more by visiting 
  • Join the i2 site 'about learning technologies'.
  • Attend the Learning Technology Forums Video-conference presentations which occur every two/three months and are announced on Yammer and the site 'about learning technologies'. Your Educational Designer will also promote these Forums in your School.

Who to contact

The Division of Student Learning (DSL) would like to invite staff to use the following channels if you need assistance with any of the learning technologies and systems listed on this page.

If you have a need for a new learning technology, please consult the New Learning Technologies Approval Policy then contact any of the managers listed on this page.
The review process outlines a step for the preliminary identification of the nature of the need (i.e. either an idea or a specific learning technology) followed by the five main steps for the experimental/recommended channel and the seven main steps for the targeted/recommended channel (refer to the needs review process flowchart).

If there is a problem in using the learning technology or system, please log it with the DIT Service Desk. If they cannot assist, they will escalate it to DSL staff.

If you need some advice on how to use a learning technology or system, you are welcome to an Educational Designer or Educational Support Coordinator.

In other cases, and if you are uncertain who to contact, please submit a request using the DSL Service Request System.

For overarching matters please contact Assoc Prof Philip Uys, Director, Learning Technologies.

Contacts regarding specific learning technologies and systems matters in the Learning Technologies Unit:

Learning technologies and systems

Dawn Calvert - Manager
Interact2 (i2) Jason Hambly
CourseSpace Jonno Davis
Integrating systems with i2 Dawn Calvert
Online Meeting (Adobe Connect) Dawn Calvert
InPlace Di Plunkett
MSI (Subject outlines) Dawn Calvert
Simon Welsh - Manager
CourseEvals (Subject Experience Surveys) Michael Lea
Grade Centre in i2 Michael Lea
RealizeIT Michael Lea
Other learning analytics and adaptive learning and teaching systems Simon Welsh
Sam Parker - Manager
EASTS and Norfolk Mark Cochrane
Digital Object Management System (DOMS) Mark Cochrane
e-Portfolio (PebblePad) Sam Parker
Paperless Marking Sam Parker
Online Moderation System Mark Cochrane
Turnitin Mark Cochrane
Textbook database Mark Cochrane
Other learning technologies and systems Sam Parker

Note that DIT is the custodian of CSU Replay.

Here is the contact information for the above staff members.

The Affordances of Learning Technologies

See a diagram depicting CSU's supported learning technologies landscape

The suite of learning technologies available at Charles Sturt University  can be used to support a range of pedagogical approaches (learning and teaching strategies). This section is designed to link learning and teaching strategies with the affordances of the learning technologies available through CSU Interact  i.e. what does each of the tools allow one to do in learning and teaching?

Because students come with a broad range of technological experience, guidelines for technology usage need to be clearly laid out. Students should know:

  • What they should expect to see at the relevant learning site.
  • How they are to use the particular tool.
  • What professional or behavioural standards may apply.

Learning Technologies (alphabetical)

CSU supports the following learning technologies:

See a diagram depicting CSU's supported learning technologies landscape

If you have a need for a new learning technology, please consult the New Learning Technologies Approval Policy then contact any of the managers listed on the "Who to contact" page.
The review process outlines a step for the preliminary identification of the nature of the need (i.e. either an idea or a specific learning technology) followed by the five main steps for the experimental/recommended channel and the seven main steps for the targeted/recommended channel (refer to the needs review process flowchart).

Adobe Captivate - Adobe Captivate is a powerful tool combining branched eSimulation authoring, online eLearning Modules building and enhanced screen capture functions. The branched eSimulation features of Adobe Captivate allow users to build multil-pathed learning experiences leading to specific content or exercises based on a series of questions and responses.  The eLearning capabilities in Adobe Captivate, let users build interactive and passive content from scratch or by enhancing an existing presentation from MS Powerpoint complete with extensive quiz functionality.  The enhanced screen capture capabilities of Adobe Captivate allow demonstrations to be built complete with recorded mouse movements, pop-up boxes and hint captions.

Adobe Connect - see "Online Meeting" below.

Adobe Software - CSU staff may download Adobe Fireworks for image editing, Adobe Dreamweaver for simple webpage creation and Adobe Flash to create web animations by visiting the CSU DIT software download page

CourseEvals – Students complete their Subject Experience Surveys for each subject, each session via the CourseEvals system accessible from here – this can also be done using mobile devices. Academic staff can customise each survey with additional questions to the core set provided in every survey. Summary reports are then provided to academic staff after grades are entered. For more information on the evaluations process please navigate to:

CSU Interact - For more information, visit the CSU Interact website.

Interact2, with Blackboard Learn as its core component, is the new integrated web-based learning environment at CSU. Interact2 brings together a range of technologies that support learning, teaching and collaboration across the university and is being implemented in a phased  approach throughout 2014.

More information on the transition is available on the Interact2 Help website.

There are two Interact2 Yammer groups that you can join:

  • the 'i2 project' group – project updates will be periodically posted here 
  • the Interact2 user group - ask questions, share your tips and findings, post suggestions about i2 development and activity together with ideas for developing good practice.

If you join these groups you will receive updates via email.

CSU Replay -  An easy & effective way to create learning and teaching and non learning and teaching content on-demand using a Capture Appliance, Podium Capture, Personal Capture or Via External Media Ingest. For those wishing to use CSU Replay for the creation of learning and teaching content, the software allows you to employ recording choices based on the type of curriculum, instructor preference, and the technical complexity of the venue being captured. Read more about CSU Replay

DOMS - The CSU Digital Object Management System. A collection in DOMS stores any copyright free (or CSU copyright) reusable digital resources that a school or division may want to share within the school or division and with students. DOMS is Shareable (one resource can be shown in many places), Searchable (keywords), and Sustainable (persistent links, ease of resource rollover). For more information contact an Educational Designer within your faculty, or access the help guide on the DOMS website

EASTS - The CSU Electronic Assignment Submission Tracking System is used to submit assignments to the University, as well as track the status of assignments and provide online marking facilities. Learn more by reading the EASTS Paperless Marking Process (.pdf) or by visiting the EASTS Help for Academics Interact 2 organisation. Guides for students can be found on the EASTS Help for Students organisation. Key EASTS features can been seen in the infographic here (.png)

e-Portfolio - an ePortfolio is your private space for managing your own learning and development, and for sharing and collaborating with others. All CSU staff and students may create ePortfolios using PebblePad.  Learn more by visiting the ePortfolio page.

Forums - The CSU forum supports asynchronous discussions, enabling students and teaching staff to post, read and reply to messages from others. Often referred to as 'threaded conversations' this form of communication is available within all CSU Interact teaching sites.  You may wish to download the Guide to Managing CSU Online Forums (.pdf)

InPlace - The InPlace WPL placement system is used to manage all aspects of student Workplace Learning at CSU. WPL staff placement coordinators, Academic WPL coordinators and students have web based access to their WPL placement information and WPL resources via

Interactive Video Teaching -  Interactive video-teaching (IVT) is a live two-way video and audio telecommunications connection between two sites (point-to-point), or between multiple sites (multi-point), which allows 'real-time' teaching/learning interaction between lecturer and students. You may wish to download this Good Practice Guide (word.doc)

Mobile Hub - is a rich resource for staff and students to assist them in integrating mobile technology into their learning, teaching and work practices. The Hub provides a curated list of applications, tutorials, guides and reviews as well as research and information regarding the practice of using mobile technology in a learning and teaching context. You can search the Mobile Hub and if you have any feedback, articles or information you would like to see, or you wish to contribute in the future, drop us a line at

Mobile Learning - DSL is leading the development and support of mobile friendly learning and teaching practices. Mobile learning aim to facilitate the experiences of our students through mobile devices regardless of the students location or mode of study. It also seeks to capitalise on the affordance of the technology to improve the learning and teaching experience.

Learn more about CSU's mobile learning initiatives.

MSI (Subject outlines) – Please see the paragraph below on Subject Outlines

Online Meeting (Adobe Connect) - is a live, virtual classroom environment which allows synchronous online meetings with text chat, audio, video, application sharing and content display.

There are whiteboards and polls, question and answer, discussion notes, file sharing, break-out rooms for group discussion, multiple choice and short answer quizzes, and emoticons for participant feedback. Sessions can be recorded so participants and those who cannot attend can watch the recordings to review and catch up on material they missed.

Help for Online Meeting Hosts and Staff

Where to find Help

Paperless Marking

via a tablet device - The Division of Student Learning has created comparison documents for iPad and Android describing the key features of recommended apps. More detailed guides for use with paperless marking are also available for GoodReader (iPad) and iAnnotate (iPad) and ezPDF (Android). Batch conversion of Word files to PDF files ready for use with a tablet device is possible with the use of PrePair PDF. PrePair PDF allows for the conversion of a batch of assignments with the optional inclusion of a marking sheet or Rubric.

using Microsoft Word - The Division of Student Learning has created a Microsoft Word add-in called NORFOLK. This word add-in can be used for the creation of comment and rubric banks and other feedback elements in Word. NORFOLK for Windows is available from here. A video illustrating features of NORFOLK is available, as well as a help website. A Mac version is also available please enquire via: Key Features of NORFOLK can be seen in an infographic here (.png) and the process of using EASTS with NORFOLK can be seen here (.png)

Smart Tools - these tools support the Smart Learning course ands subject design initiative.

Subject Outlines (MSI) – The Subject Outline tool is used to create and publish Subject Outlines for all subjects listed on the Subject Availability Listing (SAL). It will continue to be used from within Interact2, and Help is being updated accordingly. Access more information

Turnitin - is an electronic originality checking service offered to the staff and students of CSU. Turnitin checks for potential referencing errors by comparing assignments to billions of pages of content on the Internet, in books, newspapers, scholarly journals, magazines and student papers. Turnitin is used by many learning institutions worldwide and is also used by several large publishers to ensure the integrity of their publications. CSU students are provided with an educative checking service via EASTS and CSU staff are provided with accounts for plagiarism detection via their school administration staff. A guide for academics in batch uploading EASTS Assignments to Turnitin is also available.