Student Safety and Wellbeing

The Student Safety and Wellbeing Unit is responsible for implementation, coordination and evaluation of an enterprise wide approach to student safety, student critical incidents and a central point for student well-being. This Unit is the custodian of managing and investigating student misconduct allegations, critical incident processes, responses to disclosures and reports of sexual misconduct, assault and harassment and the overall care for students through disability, training, counselling and financial services. The Unit focuses on delivering best practice policy, processes and ongoing training initiatives to ensure the University is providing the safest environment possible for students.

Kim Copeland - Director, Student Safety and Wellbeing

Kim Copeland

Contact details

Phone: (02) 6272 6288
Email: DSS-DirSSW@csu.edu.au
Location: Canberra

As Director of Student Safety and Wellbeing, Kim leads four teams focused on Student Conduct, Counselling and Safer Communities, Disability Services and Training and Initiatives. The directorate focuses on providing training, information, advice and support to enhance the wellbeing of all students and assists students to achieve their awards in a safe and supportive environment.

Kim has a background in management, social work, counselling, critical incident response and community engagement in roles throughout Australia and in the UK in government and non-government organisations. Her work in recent years has been in leading multi-disciplinary teams and cultural change initiatives in large government organisations. In 2018 Kim undertook an independent review into the factors which contribute to student sexual assault and sexual harassment at Charles Sturt University. Her appointment at Charles Sturt is focused on implementing the recommendations of this review.

Counselling and Safer Communities

The Counselling Team offer free and confidential counselling at Charles Sturt University. They can talk in person, by email, over the phone or Skype, 9am-5pm Monday to Friday. They are friendly, qualified and approachable social workers and psychologists who can provide counselling sessions, let you know about a range of support options and also link you in with other services in your community.

This area will also develop and implement Charles Sturt’s prevention initiatives relating to the Respect. Now. Always. Campaign to provide advice to staff who receive disclosures from students, manage our response, support and advice service to students who have experience sexual misconduct or issues impacting their safety and wellbeing.

The Welfare and Finance Team offer support to students by providing individual appointments and workshops to increase financial capability. They also provide short-term, interest free loans to assist students in paying for study expenses.

Find out more about counselling services and the financial services for students in the Student Portal.


Key contact

Photo of Katie Murrell-Orgill

Katie Murrell-Orgill
Manager, Counselling and Safer Communities


Phone: (02) 6933 2379
Email: kmurrell-orgill@csu.edu.au
Location: Wagga

Disability Services

The Disability Service assists students who have a disability to access reasonable adjustments. The service focuses on reducing the impact of physical and sensory impairments, learning disabilities, mental health and medical conditions through advice and guidance in one-on-one appointments, study access plans and specialised software and equipment. The service works with students who have temporary and ongoing conditions.

Find out more about the Disability Service in the Student Portal.


Key contact

Photo of Samantha Tiernan - Team Leader, Disability Services

Samantha Tiernan
Team Leader, Disability Service


Phone: (02) 6051 9367
Email: stiernan@csu.edu.au
Location: Albury-Wodonga

Student Conduct

The Student Conduct team is a dedicated team established to oversee the implementation and operation of the Student Misconduct Rule. The Rule provides a consistent set of definitions and standards within one document designed to make it easier to both identify and respond to issues of academic, research and general misconduct.

Find out more about Student Misconduct and access staff resources.


Key contact

Photo of Michelle Jones

Michelle Jones
Manager, Student Conduct


Phone: (02) 6933 2682
Email: mijones@csu.edu.au
Location: Wagga Wagga

Training and Initiatives

This area focuses on developing initiatives to promote and support safety and wellbeing for our students. It includes working with the student community to collectively bring about social change and improve quality of life through the identification of students’ needs and issues, formulating strategies and developing initiatives to address those issues. The team will also provide training and resources for staff to complement student initiatives. The team also has a Student Liaison Officer (Equity) and Health Promotions Officer.


Key contact

Photo of Isabel Fox

Isabel Fox
Team Leader, Training and Initiatives


Phone: (02) 6338 6377
Email: ifox@csu.edu.au
Location: Bathurst