ASC181 Applied Veterinary Nursing (8)

In this subject students will apply the practical skills and knowledge gathered from previous veterinary nursing subjects and workplace learning. Students will further develop the skills required as a veterinary receptionist and learn a range of communication skills to deal with real life situations. This subject will assist students to develop self-reflection and self-assessment skills in order to develop a strategy for professional, lifelong learning.

For the Bachelor of Veterinary Technology, students are required to complete four subjects (ASC180, ASC181, ASC182 and ASC183) and a total of 35 days of workplace learning in a veterinary clinic to gain the knowledge and practical skills and competencies required for the awarding of the Certificate IV of Veterinary Nursing. This is the final of this suite of subjects which are used for the awarding of the Certificate IV in Veterinary Nursing. Of these 35 days of WPL, 5 days are completed in ASC180 Animal Handling and Health Care and 15 days in ASC183 Foundations in Veterinary Surgical Nursing. It is in this subject (ASC181) that assessment of the remaining 15 days of WPL is finalised, therefore it is important that you have completed all of the required WPL by the completion of the session in which this subject is offered.


* Offering has a residential school. Please view following information for further details.

Session 1 (30)
On Campus
Wagga Wagga Campus
Online *

Continuing students should consult the SAL for current offering details: ASC181. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Animal and Veterinary Sciences

Enrolment Restrictions

Restricted to students enrolled in the Bachelor of Veterinary Technology.

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to complete the patient admission and discharge procedures;
  • be able to apply veterinary nursing knowledge and practical skills, and provide advice on nutrition, animal health, behaviour disease and reproduction;
  • be able to prepare and process clinic correspondence;
  • be able to maintain veterinary pharmaceutical and stock inventory;
  • be able to maintain clinic financial and monetary processes;
  • be able to gather information on products and services in the animal care sector;
  • be able to provide grief management services to clients (pet owners in particular);
  • be able to appropriately manage customer complaints; and
  • be able to communicate effectively with a range of people including (future) clients, peers and supervisors.


This subject will cover the following topics:
  • Veterinary reception;
  • Coordination of appointments;
  • Clinic office procedures;
  • Customer service and complaints;
  • Effective team communication;
  • Grief support;
  • Application of veterinary surgical knowledge;
  • Sourcing information; and
  • Providing advice to clients.

Indicative Assessment

The following table summarises the assessment tasks for the online offering of ASC181 in Session 1 2020. Please note this is a guide only. Assessment tasks are regularly updated and can also differ to suit the mode of study (online or on campus).

Item Number
Value %
Written assessment 1
Written assessment 2
Topic quizzes
Practical skills booklet
Practical exam
Oral exam
Professional skills portfolio and work placement

Workplace Learning

This subject contains a 15 days Compulsory Workplace Learning component.

The WPL component of the four subjects (ASC180, ASC181, ASC182, ASC183) which are equivalent to a Cert IV in Veterinary Nursing, must include a total of 35 days (of 7 hours each) to meet TAFE requirements of work placements. The hours/days have been spread over three of the four subjects as deemed appropriate for each subject.

Residential School

This subject contains a 5 day Compulsory Residential School.

The purpose of the residential school is to ensure students have the competencies that veterinary technologists are expected to have (based on industry needs). The program will include tutorials and practical classes associated with the following: assessment of applied veterinary nursing knowledge and practical skills, common veterinary office software programs, using tools to monitor customer/client satisfaction, client management skills, basic financial management and managing veterinary pharmaceutical and stock inventory. Two practical examinations will also be completed during the residential school (to meet the requirements for awarding of the Certificate IV in Veterinary Nursing).

Special Resources

Students will be required to undertake 15 days of workplace learning (in a veterinary clinic) for which they will be responsible for their own travel and accommodation. Travel and accommodation may also be required to attend a compulsory, 5 day, residential school (for online/distance education students) conducted on the GOTAFE campus at Wangaratta, Victoria.

The information contained in the CSU Handbook was accurate at the date of publication: May 2021. The University reserves the right to vary the information at any time without notice.