BMS366 Medical Laboratory Management (4)

As healthcare expands and becomes more complex, the role of medical laboratories equally expands in terms of the services and products they offer. There is a growing expectation for quality service and product from consumers who are the patients, other healthcare units and staff as well as other laboratories. In a global environment, healthcare attracts staff from various cultures and serves people from varied backgrounds. Further, healthcare needs to be sensitive to cultures of the Indigenous people. It is therefore important that in learning the provision of service and product, the learner develops skills and understand management principles as these drive quality of service and product. The student also has to develop respect of Indigenous and other cultures.

No offerings have been identified for this subject in 2021.

Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Biomedical Sciences

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to analyse the role of professional, licensing and accreditation bodies in medical diagnostic or medical research labs;
  • be able to describe and justify the use of professional ethics;
  • be able to analyse the concepts of communication, motivation management and leadership within the laboratory setting;
  • be able to analyse and develop solutions to various aspects of WHS;
  • be able to evaluate quality and quality control within the laboratory and services offered; and
  • be able to evaluate and apply principles of cultural competence in relation to indigenous Australian and various other cultures in the medical science laboratory with respect to patients, patient samples and staff.


This subject will cover the following topics:
  • Professionalism, workforce and ethics;
  • Communication;
  • Management of resources;
  • Management and leadership;
  • Occupational health and safety;
  • Quality in products and services, accreditation, registration, licensure; and
  • Indigenous culture in relation and healthcare and work.

The information contained in the CSU Handbook was accurate at the date of publication: May 2021. The University reserves the right to vary the information at any time without notice.