INF519 Community Outreach (8)

This subject will explore the concepts of community and diversity (including age, socio-economic, mental and physical disabilities, rural and remote communities, linguistic and cultural diversity) in the context of providing localised information-related community outreach services to diverse populations. The syllabus includes an exploration of Indigenous information and knowledge issues, overview of the Australian Aboriginal and Torres Strait Islander Library and Information Resources Network Protocols as well as practical suggestions for working with Indigenous communities. Students are encouraged to explore diversity-related issues from within a framework of equity and social justice. Students will choose from a range of professional information settings (such as public libraries, academic libraries, Indigenous knowledge centres, specialised information agencies). The subject will have theoretical and practical foci, culminating in the development and evaluation of an information-related community outreach service plan for a specific group within students' own local communities.

No offerings have been identified for this subject in 2021.

Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Information Studies

Enrolment Restrictions

Not available to students who have completed INF332

Subject Relationships

INF332 Paired Subject

Incompatible Subjects


Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to show that they understand the concepts of community and diversity;
  • be able to outline the role of community outreach from a range of information organisations;
  • be able to understand the relationship between information services and equity and social justice issues;
  • be able to explore and articulate the sociocultural makeup of their local community including the local Indigenous groups;
  • be able to analyse and articulate their role as information professionals with respect to Indigenous information and knowledge issues
  • be able to develop practical means of engaging with communities in diverse populations, including the development of effective crosscultural communication knowledge and skills;
  • be able to identify and develop an informationrelated community outreach service plan, including implementation and evaluation methods, to meet a particular community group's needs within their localised community


This subject will cover the following topics:

- Understanding community needs

- Catering for diversity
Indigenous information and knowledge

- Working with Indigenous communities

- Designing community outreach services
- Marketing community outreach services

- Evaluating community outreach services

Indicative Assessment

The following table summarises the assessment tasks for the online offering of INF519 in Session 2 2020. Please note this is a guide only. Assessment tasks are regularly updated and can also differ to suit the mode of study (online or on campus).

Item Number
Value %
Community profile
Community research report
Community outreach plan

The information contained in the CSU Handbook was accurate at the date of publication: May 2021. The University reserves the right to vary the information at any time without notice.