ITC240 IT Infrastructure Management (8)

This subject will examine and evaluate new Information and Communications Technologies (ICTs) and case studies within the context of an enterprise-wide infrastructure. The focus will be upon the systems integration of new ICT with an existing ICT architecture. Students will be required to critically analyse the technical and management issues in ICT Infrastructure Management. This subject is suitable for combinations of students in information technology, business and electronic commence.


Session 1 (30)
On Campus
CSU Study Centre Melbourne
CSU Study Centre Sydney
Bathurst Campus
Session 2 (60)
On Campus
CSU Study Centre Melbourne

Continuing students should consult the SAL for current offering details: ITC240. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Computing and Mathematics

Enrolment Restrictions

Available to undergraduate students only.

Assumed Knowledge

Background knowledge similar to ITC105

Incompatible Subjects


Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to describe the business value and processes of ICT services in an organisation and understand the knowledge and skills of an enterprise architect in the workplace;
  • be able to investigate, analyse and evaluate the impact of new and current ICT services to an organisation;
  • be able to understand that effective IT Infrastructure Management requires strategic planning with alignment from both the IT and business perspectives in an organisation;
  • be able to demonstrate the technical and communications skills that contribute to ICT governance in an organisation;
  • be able to synthesise the key theoretical concepts with the technical and management issues in delivering ICT services to an organisation.


This subject will cover the following topics:
  • Information systems.
  • IT infrastructure and support systems.
  • Data, text, and document management.
  • Network management and mobility.
  • Security, crime, compliance and continuity.
  • E-Business and E-Commerce.
  • Mobile computing and commerce.
  • Web 2.0 and social media.
  • Operational planning and control systems.
  • Enterprise information systems.
  • Business intelligence and decision support.
  • IT strategic planning.

Indicative Assessment

The following table summarises the assessment tasks for the online offering of ITC240 in Session 2 2020. Please note this is a guide only. Assessment tasks are regularly updated and can also differ to suit the mode of study (online or on campus).

Item Number
Value %
Assignment 1: introduction
Assignment 2: data governance and data management
Assignment 3: it research
Final exam

The information contained in the CSU Handbook was accurate at the date of publication: May 2021. The University reserves the right to vary the information at any time without notice.