PHC101 Paramedic Professionalism and Communication (8)

This introductory paramedical subject provides a landing pad for the student into the paramedic profession, and begins the learning journey of developing core skills which include communication for paramedicine. This subject will cover a wide variety of themes that include exploring the roles of paramedics and understanding the work life balance that needs to be maintained to ensure a healthy and rewarding lifelong career.


Session 1 (30)
On Campus
Bathurst Campus
Port Macquarie Campus
Bathurst Campus

Continuing students should consult the SAL for current offering details: PHC101. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Biomedical Sciences

Enrolment Restrictions

Students who are enrolled in the Bachelor of Para Medicine

Incompatible Subjects

PHC100, PHC180

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to recall and explain the professional role of the paramedic.
  • be able to recognise and summarise foundational skills in therapeutic communication, empathetic listening, negotiation, assertiveness, and collaboration.
  • be able to compare strategies of Interdisciplinary communication and effective communication in teams.
  • be able to recall and compare patient centred and clinician directed approaches to communication.
  • be able to complete accurate and compliant patient care documentation.
  • be able to use correct and accurate medical terminology.


This subject will cover the following topics:
  • The history of ambulance services and paramedic practice (international perspective)
  • The roles and responsibilities of paramedics (including non traditional)
  • Paramedic education, national registration, and professional practice standards (including CPD)
  • Clinical governance and paramedic clinical leadership
  • Patient documentation and medical terminology
  • Foundational communication skills and strategies for communication
  • Paramedic resislience, wellness and fitness
  • Information and academic literacy

Indicative Assessment

The following table summarises the assessment tasks for the online offering of PHC101 in Session 1 2020. Please note this is a guide only. Assessment tasks are regularly updated and can also differ to suit the mode of study (online or on campus).

Item Number
Value %
Mcq - online assessment
Patient presentation - written case report
Patient presentation - video clinical handover
Paramedic health and wellbeing essay

The information contained in the CSU Handbook was accurate at the date of publication: May 2021. The University reserves the right to vary the information at any time without notice.