WEL118 Human Services Organisations (8)

This subject provides a focus on understanding and working in diverse human service organisations (HSOs) in Australia. Students will learn about the social, economic and policy factors that contribute to organisational practices in HSOs and the wide range of organisational forms involved in the delivery of human services. From this knowledge base, the subject specifically examines the implications of these factors for human service organisations in rural and remote areas, as well as organisational contexts for working with Indigenous Australians.


Session 1 (30)
On Campus
Wagga Wagga Campus
Wagga Wagga Campus

Continuing students should consult the SAL for current offering details: WEL118. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Humanities and Social Sciences

Assumed Knowledge

No assumed knowlege.

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to describe various service delivery models in the human services field;
  • be able to describe the influence of economic and social policy on human services organisations and their activities;
  • be able to articulate the differences between providing human services to metropolitan and non-metropolitan areas, rural and remote areas, Indigenous communities; and
  • be able to think critically about skills and strategies for working in human services organisations.


This subject will cover the following topics:
  • Introduction to the subject
  • Defining human service organisations and identifiying their unique features
  • Economic frameworks for human service organisations and their activities
  • Globalisation, New Public Management, contractualism and the marketisation of human services work
  • Types of human service organisations
  • Organisational contexts for human services work in rural and remote areas, including impacts of metro-centric service planning and delivery
  • Organisational contexts for working with Indigenous Australians
  • Ethical and sustainable practice in human service organisations

Indicative Assessment

The following table summarises the assessment tasks for the online offering of WEL118 in Session 1 2020. Please note this is a guide only. Assessment tasks are regularly updated and can also differ to suit the mode of study (online or on campus).

Item Number
Value %
Organisational profile
Report: organisational context and impact
Reflection: knowledge and skills development

The information contained in the CSU Handbook was accurate at the date of publication: May 2021. The University reserves the right to vary the information at any time without notice.