The Office for Student Safety and Wellbeing is responsible for the implementation, coordination and evaluation of an enterprise wide approach to student safety, student critical incidents and a central point for student well-being.

Our responsibilities

This Office is the custodian of:

  • managing and investigating student misconduct allegations
  • critical incident processes
  • responses to disclosures and reports of sexual misconduct
  • assault and harassment
  • the overall care for students through disability, training, counselling and financial services.

Our team focuses on delivering best practice policy, processes and ongoing training initiatives to ensure the University is providing the safest environment possible for students.

Sexual Violence and Harassment Incident Reporting

Charles Sturt University has zero tolerance for sexual violence and harassment.

Report an incident

Our services

Counselling and Safer Communities

The Counselling Team offer free and confidential counselling at Charles Sturt University. They can talk in person, by email, over the phone or Skype, 9am-5pm Monday to Friday.

Accessibility and Inclusion

The service focuses on reducing the impact of physical and sensory impairments, learning disabilities, mental health and medical conditions through advice and guidance in one-on-one appointments, study access plans and specialised software and equipment.

Student Conduct

The Student Conduct team is a dedicated team established to oversee the implementation and operation of the Student Misconduct Rule.

Training and Initiatives

This area focuses on developing initiatives to promote and support safety and wellbeing for our students.

Mental health resources



MindSpot is a free service for Australian adults who are experiencing difficulties with anxiety, stress, depression and low mood.

Black Dog Institute

Black Dog Institute

The Black Dog Institute provides support for suicide prevention, digital innovation, lived experience, youth and workplace mental health.



Headspace provides tailored and holistic mental health support to 12 - 25 year olds.



1800RESPECT is the national sexual assault, domestic and family violence counselling service.

Director - Kim Copeland

As Director of Student Safety and Wellbeing, Kim leads four teams focused on Student Conduct, Counselling and Safer Communities, Accessibility and Inclusion Services and Training and Initiatives.

Phone: 02 6272 6288
Location: Canberra

The directorate focuses on providing training, information, advice and support to enhance the wellbeing of all students and assists students to achieve their awards in a safe and supportive environment.

Kim has a background in management, social work, counselling, critical incident response and community engagement in roles throughout Australia and in the UK in government and non-government organisations. Her work in recent years has been in leading multi-disciplinary teams and cultural change initiatives in large government organisations.

In 2018 Kim undertook an independent review into the factors which contribute to student sexual assault and sexual harassment at Charles Sturt University. Her appointment at Charles Sturt is focused on implementing the recommendations of this review.