ID: 20198
Type: Unplanned
Description:
There is an issue accessing
https://eportfolio.csu.edu.au PEBBLEPAD from the internet. Access is fine when on a CSU campus or using a vpn connection. When attempting to connect from the internet the browser will time out.
Customers affected:
All users accessing PEBBLEPAD from the internet
Other ways to access this service:
Use the following URL when accessing from the internet
https://shib.pebblepad.co.uk/csu.php
Start Date: 16-Feb-2017 23:30
End Date: 17-Feb-2017 09:10
Contact:
Staff: Service Desk on 84357 or 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)
Status: concluded
Email(s) Sent: Student Central, Division of IT, Pebble pad stakeholders
Submission ID: glipscom
Incident Coordinator: Gary Lipscomb
