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Service Disruption Details

ID: 23501

Type: Planned

Description:
SELF SERVICE PORTAL (CHERWELL) & CHERWELL CLIENT - Cherwell Operations will be installing system patches and firewall upgrades on the hosting infrastructure on Saturday, 17 February 2018. While we do not anticipate any service being interrupted for the entire maintenance period, you may experience disruption to your service at any time during the window and up to the full duration.

Customers affected:
All CSU staff

Other ways to access this service:
Access to the service is still available, however, service may be occasionally disrupted or slow.

Start Date: 17-Feb-2018 06:00

End Date: 17-Feb-2018 13:30

Contact:
Staff: Service Desk on 84357 or 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT

Submission ID: cdunstal

Incident Coordinator: Chris Dunstall