INF519 Community Outreach (8)


This subject will explore the concepts of community and diversity (including age, socio-economic, mental and physical disabilities, rural and remote communities, linguistic and cultural diversity) in the context of providing localised information-related community outreach services to diverse populations. The syllabus includes an exploration of Indigenous information and knowledge issues, overview of the Australian Aboriginal and Torres Strait Islander Library and Information Resources Network Protocols as well as practical suggestions for working with Indigenous communities. Students are encouraged to explore diversity-related issues from within a framework of equity and social justice. Students will choose from a range of professional information settings (such as public libraries, academic libraries, Indigenous knowledge centres, specialised information agencies). The subject will have theoretical and practical foci, culminating in the development and evaluation of an information-related community outreach service plan for a specific group within students' own local communities. 

+ Subject Availability Modes and Location

Session 2
OnlineWagga Wagga Campus
Continuing students should consult the SAL for current offering details: INF519
Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject information

Duration Grading System School:
One sessionHD/FLSchool of Information Studies

Enrolment restrictions

Not available to students who have completed INF332
Incompatible subject(s)

Learning Outcomes

Upon successful completion of this subject, students should:

- be able to show that they understand the concepts of community and diversity;

- be able to outline the role of community outreach from a range of information organisations;

- be able to understand the relationship between information services and equity and social
  justice issues;

- be able to explore and articulate the socio-cultural makeup of their local community
  including the
local Indigenous groups;
- be able to a
nalyse and articulate their role as information professionals with respect to
  Indigenous information and knowledge issues
- be able to d
evelop practical means of engaging with communities in diverse populations,
  including the development of effective cross-cultural communication knowledge and skills;
- be able to i
dentify and develop an information-related community outreach service plan,
  including implementation and evaluation methods, to meet a particular community group’s
  needs within their localised 


The subject will cover the following topics:

- Understanding community needs

- Catering for diversity
Indigenous information and knowledge

Working with Indigenous communities

Designing community outreach services
- Marketing community outreach services

Evaluating community outreach services


The information contained in the 2017 CSU Handbook was accurate at the date of publication: 25 August 2017. The University reserves the right to vary the information at any time without notice.