WEL418 Case Management (8)


The focus of this subject is on a contemporary paradigm of case management and its increasing application to diverse human service settings and organisations. Its origins are traced to the emergence of the social work profession, the 1970s deinstitutionalisation movement and community nursing. Community care case management is designed to provide advocacy, support and services to vulnerable people and communities. Through a case study approach students differentiate case management systems, their underlying ethos, theory, functions, structures and practices.

+ Subject Availability Modes and Location

Session 1
OnlineWagga Wagga Campus
Session 2
OnlineWagga Wagga Campus
Session 3
OnlineWagga Wagga Campus
Continuing students should consult the SAL for current offering details: WEL418
Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject information

Duration Grading System School:
One sessionHD/FLSchool of Humanities and Social Sciences

Enrolment restrictions

Post graduate students only

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to define case management
  • be able to develop an understanding of the main models of case management with a specific focus on a generic model.
  • be able to apply the generic model of case management to a simulated situation via a case study.
  • be able to articulate the theoretical underpinnings of the functions of the case management model.
  • be able to critique case management systems within agency and community contexts, including provider driven vs client driven case management practices.
  • be able to identify the main skills and tensions in case management practice.
  • be able to develop critical thinking and theory to practice application skills.
  • be able to apply appropriate academic writing, referencing and presentation skills.


The subject will cover the following topics:
  • Introduction to case management: Origins and influences.
  • Theoretical underpinnings of case management practice, including: strengths-based practice.
  • Overarching and practice functions of case management, including: roles and responsibilities of case managers.
  • Context of case management practice, including: organisational context.
  • Review of case management knowledge, skills and application, including: models of case management.


The information contained in the 2017 CSU Handbook was accurate at the date of publication: 25 August 2017. The University reserves the right to vary the information at any time without notice.