This subject introduces students to the nature and structure of information work across different sectors including galleries, libraries, archives, museums, government organisations and commercial enterprises. It examines the major information sources and services used and developed by information professionals to answer various information requests in different contexts. The concepts of search strategies and critical evaluation of information are introduced. The dynamics of reference interviews in the larger reference process are studied. A variety of search strategies are examined and evaluated. Technical, cultural, ethical and legal aspects of information services are discussed. Marketing and visibility of information services are studied. Students will also evaluate and reflect on various roles of information professionals in providing quality information services.
School of Information Studies
Not available to students who have completed INF106, INF202 or INF211.
INF211 Paired Subject
INF106, INF202, INF211
The information contained in the CSU Handbook was accurate at the date of publication: May 2019. The University reserves the right to vary the information at any time without notice.