WEL218 Developing Cross Cultural Competencies (8)

In this subject you will be introduced to key concepts relating to service provision and service delivery and will explore the strategies and competencies required when working with a range of culturally diverse communities throughout Australia. The relationship between cultural diversity and policy development as well as its implementation will be analysed in the context of the social welfare field.

The subject looks at the complex field of working with people from diverse cultural backgrounds. Content of the subject includes looking at topics to do with: anti-discriminatory practices; structural issues of racism, discrimination and policies; and individual practice issues focusing more on how to work with individuals from diverse cultural backgrounds.


Session 1 (30)
On Campus
Dubbo Campus
Port Macquarie Campus
Wagga Wagga Campus
Wagga Wagga Campus
Session 3 (90)
Wagga Wagga Campus

Continuing students should consult the SAL for current offering details: WEL218. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Humanities and Social Sciences

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to analyse critically the key issues that have influenced service provision and service delivery to culturally diverse communities
  • be able to understand the strategies and policy implications of access and equity in relation to welfare programs throughout Australia
  • be able to demonstrate an understanding of cross cultural competencies in delivering services to individuals, groups and communities from diverse cultural backgrounds
  • be able to assess the impact of policies on special needs groups with possible reference to young people within families


This subject will cover the following topics:
  • Anti discrimination and cultural competencies, including: historical background.
  • Practicing cross cultural competencies, including: racial/cultural identity development; use of different cultural frameworks; worldviews.
  • Frameworks for future practice and countering structural stigma, including: the impact of policies on special needs groups with possible reference to young people within families; institutional discrimination; systemic racism; structural competency.


For further information about courses and subjects outlined in the CSU handbook please contact:

Current students

Future students

The information contained in the CSU Handbook was accurate at the date of publication: May 2019. The University reserves the right to vary the information at any time without notice.