Service Disruption Details

ID: 26201

Type: Planned

Description:
SELF SERVICE PORTAL (CHERWELL) & CHERWELL CLIENT: Vendor scheduled maintenance will be taking place in the early hours of Saturday 20th April 2019. During this time, there may be intermittent availability while internal systems are updated for vendor recommended service.

Customers affected:
Cherwell Analysts and users of Staff Service Centre portal (https://staffservicecentre.csu.edu.au)

Other ways to access this service:
N/A

Start Date: 20-Apr-2019 02:00

End Date: 20-Apr-2019 08:00

Contact:
Staff: Service Desk on 84357 or 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: current

Email(s) Sent: Student Central, Division of IT

Submission ID: jkent13

Incident Coordinator: N/A