Service Disruption Details

ID: 26221

Type: Unplanned

Description:
CHERWELL/EMAIL - Outgoing email notifications from Cherwell not being sent

Customers affected:
Cherwell Users and Clients

Other ways to access this service:
Cherwell still functional, only email notifications are affected

Start Date: 17-Apr-2019 14:20

End Date: 17-Apr-2019 17:25

Contact:
Staff: Service Desk on 84357 or 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT

Submission ID: jkent13

Incident Coordinator: N/A