Service Disruption at CSU

ID: 32823

Type: Unplanned

Description:
CHERWELL - Performance degradation, extreme slowness for all operations; As at 08:00 on 27-MAR, performance is acceptable

Customers affected:
All CSU staff

Other ways to access this service:
N/A - Service available but less responsive

Start Date: 24-Mar-2023 14:35

End Date: 27-Mar-2023 12:20

Contact:
Staff: Service Desk on 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT

Submission ID: jkent13

Incident Coordinator: Josh Kent