Home    Current Students    Staff

Login 

Service Disruption Details

ID: 34683

Type: Unplanned

Description:
CHERWELL - Browser Client not loading correctly and desktop client quick search results not working as expected

Customers affected:
Cherwell analyst users

Other ways to access this service:
As a temporary workaround, browser client users can use the desktop client, and records in the desktop client can be searched by performing a blank search, then filtering results using the column headings

Start Date: 19-Mar-2024 09:00

End Date: 20-Mar-2024 13:00

Contact:
Staff: Service Desk on 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT

Submission ID: jkent13

Incident Coordinator: Josh Kent