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Service Disruption Details

ID: 34843

Type: Unplanned

Description:
BANNER SS9 - Students are able to enter and save their USI but it will not be verified in real time.

Customers affected:
All students using Banner SS9 for USI real-time verification.

Other ways to access this service:
No direct way for the students to access this service but the USI saved by the students will be verified by the batch verification process.

Start Date: 08-Apr-2024 14:40

End Date: 15-Apr-2024 14:45

Contact:
Staff: Service Desk on 1300 653 088
Students: Student Central on 1800 ASK CSU (1800 275 278)

Status: concluded

Email(s) Sent: Student Central, Division of IT, Banner stakeholders, Division of Student Administration stakeholders, Student Facing Services stakeholders

Submission ID: ataylo61

Incident Coordinator: Adelle Jackson