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COM506 Communication in Organisations (8)

Abstract

This subject examines the role of communication in organisations by focusing on communication with employees. It critically examines functionalist, interpretive and critical theories of organisational communication processes, as well as discussing philosophical approaches.

Several case studies are used to illustrate the role of communication in organisational change programs. This subject examines employee participation, customer service, employee performance and appraisal, and the role of middle management within the context of large Australian organisations and international contexts.

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Continuing students should consult the SAL for current offering details prior to contacting their course coordinator: COM506
Where differences exist between the handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject information

Duration Grading System School:
One sessionHD/FLSchool of Communication and Creative Industries

Enrolment restrictions

Master of Arts (Organisational Communication)
Graduate Diploma in Organisational Communication
Graduate Certificate in Organisational Communication

Learning Outcomes

Upon successful completion of this subject, students should:
- be able to provide frameworks for understanding, analysing and managing the internal communication environment of different types and structures of organisations
- be able to develop an understanding and level of expertise in the area of communication in organisations
- be able to integrate the communication strategy into corporate strategy and align senior management and professional communicator viewpoints
- be able to design, manage and evaluate a wide range of strategies in organisational communication
- be able to explain theoretical frameworks for understanding, analysing and managing the internal communication environment of organisations

Syllabus

The subject will cover the following topics:
Organisational and management theories including functionalist, scientific management, interpretative and critical approaches.
Organisational structure, communication patterns and organisational culture.
New directions in organisational communication and the future of work and organisations.
Formal and informal patterns and structures of communication.
Trends in organisational communication, including information sharing and participation, employee relations evaluation, and soft and hard measures of performance.

International contexts and issues for communicating in organisations.

Residential School

This subject contains a optional 2 day residential school. Explore subject content and assignment requirements, exchange case studies.

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The information contained in the 2015 CSU Handbook was accurate at the date of publication: 01 October 2015. The University reserves the right to vary the information at any time without notice.