LAW516 Dispute Resolution: Methods and Results (8)

This subject examines the range of dispute resolution methods that are available (eg adjudication, arbitration, conciliation, mediation, negotiation and hybrid methods) and how to use them to achieve desired results in various settings. Comparisons of methods and systems design are undertaken; alternatives to court processes are scrutinised including the use of Ombudsman schemes and conflict management in both public and private settings.

Subject Outlines
Current CSU students can view Subject Outlines for recent sessions. Please note that Subject Outlines and assessment tasks are updated each session.


Session 3 (90)
Wagga Wagga Campus

Continuing students should consult the SAL for current offering details: LAW516. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Accounting and Finance

Enrolment Restrictions

Postgraduate students only

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to critically analyse both the role and the dispute resolution methods of courts and lawyers and compare adversarial with non-adversarial legal systems
  • be able to differentiate between alternative methods of dispute resolution and evaluate when they might be applied, either separately or in conjunction with one another, in different institutional and private settings
  • be able to design and evaluate critically systems and methods to resolve complaints and disputes in various settings, both public and private.


This subject will cover the following topics:
  • Formal and informal methods of dispute resolution;
  • Public versus private resolution;
  • Existence and functions of industry Ombudsman;
  • Public and private complaint mechanisms;
  • Court processes, civil law versus common law, civil/criminal law distinction; role of lawyers;
  • Arbitration rules, national and international;
  • Arbitration facilities;
  • Dispute resolution organisations;
  • Rent-a-judge;
  • Mini trial, early neutral evaluation;
  • Fact finding;
  • Facilitation;
  • Differences between conciliation and mediation;
  • Methods of negotiation;
  • Conflict coaching;
  • Conflict management and dispute systems ;
  • Advantages and disadvantages of different methods of dispute resolution ;
  • Online dispute resolution.


Current Students

For any enquiries about subject selection or course structure please contact Student Central or or phone on 1800 275 278.

Prospective Students

For further information about Charles Sturt University, or this course offering, please contact info.csu on 1800 275 278 (free call within Australia) or enquire online.

The information contained in the 2018 CSU Handbook was accurate at the date of publication: August 2018. The University reserves the right to vary the information at any time without notice.