INF336 Principles of Knowledge Management (8)

This subject provides an overview of knowledge management (KM) in an organisational context, and examines the motivators and drivers required to align a new KM project with organisational strategies. It will examine how organisations can adapt KM practices, progress to share this knowledge, and mature to develop new strategic directions. The impact of organisational culture and change management philosophies on KM implementation will demonstrate how the organisational knowledge is embedded in many aspects of the organisation, for example; in workers, processes, suppliers, customers, and so on. The processes and techniques used to capture and utilise organisational knowledge are included.

No offerings have been identified for this subject in 2020.

Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Information Studies

Enrolment Restrictions

Not available to students who have completed INF441, INF302 or ETL525

Subject Relationships

INF441 Paired Subject

Incompatible Subjects

ETL525, INF302, INF441

Learning Outcomes

Upon successful completion of this subject, students should:
  • show that they understand the fundamental elements of knowledge management (KM);
  • be able to identify people, resources, and processes in an organisation for introducing and managing knowledge;
  • be able to market and apply appropriate KM practices in real world situations;
  • be able to identify the drivers and inhibitors of effective KM practices within an organisational culture;
  • show that they appreciate the value of information and communication technologies in the practice of KM; and,
  • demonstrate an understanding of the use of KM in strategic change management situations.


This subject will cover the following topics:
  • Introduction to key elements of knowledge management (KM)
  • Organisational information and knowledge needs
  • Understanding and implementing KM processes
  • Processes and tools to market, implement, and support KM
  • Organisational influences on KM
  • KM for strategic management and decision making

Indicative Assessment

The following table summarises the assessment tasks for the online offering of INF336 in Session 1 2019. Please note this is a guide only. Assessment tasks are regularly updated and can also differ to suit the mode of study (online or on campus).

Item Number
Value %
Essay: knowledge management
Class discussions and reflection
Report: designing and implementing a km project

The information contained in the CSU Handbook was accurate at the date of publication: July 2020. The University reserves the right to vary the information at any time without notice.