Charles Sturt University
Charles Sturt University

FAQs

Frequently Asked Questions

Employment Opportunities

How do I find out about job opportunities at the University?

Career opportunities at Charles Sturt University are diverse, ranging from hospitality, facility and grounds maintenance, trades, administrative and professional positions to academic and research roles. Our vacancies are listed on our web page and we recommend you subscribe to "job alerts" as a reminder to check our current vacancies. People may also express interest in a range of casual roles through our casual registers and from time to time we advertise casual vacancies.

If you are thinking of making the transition from working as a professional to an academic role, registering for casual academic work is a great way of "testing the water". Our casual recruitment page is a good place to start and will provide you with information on how to apply for casual work.

How often are new roles posted on your website?

We post vacancies to our careers website on a regular basis. We suggest you visit our website regularly to view opportunities as they arise. You can also subscribe to our Job Alerts to receive a regular reminder to check for new vacancies.

How long is a position advertised for?

We have no set advertising period. Each advertised vacancy has a nominated closing date. It is important you check the nominated closing date for any position you are interested in applying for as vacancies are removed from the website at midnight on the closing date.

Can I apply for more than one role at a time?

We welcome applications from you for all positions that you believe match your skills, experience and interest.

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Gathering Information about a Vacancy

How do I view/open the documents for a current vacancy?

Note: We recommend that you save these documents for later reference, as they will be unavailable after the closing date.

  1. Open the list of vacancies and from the Position Title column. Click on the position title of the position you are interested in.
  2. On the bottom left of the CSU Jobs page click on Download Documents to go to Vacancy Supporting Documents page.
  3. Click on the Download links on the right of each document. Documents are opened using Adobe Acrobat Reader software. Software can be downloaded free from http://www.adobe.com/products/reader/.

Who can submit an application?

Our roles are open to candidates who have an interest in working for Charles Sturt University.

  • General staff positions are generally filled by applicants currently residing in Australia, who are Australian Citizens or have permanent residency status.
  • International applicants may be eligible for temporary residency depending on the position being offered.

We do not accept applications from recruitment agencies, search firms or external parties on behalf of candidates.

I'm interested in a full-time position but I'm only available part-time.
Can I still apply?

You will need to discuss this with the hiring manager. The hiring manager's contact details can be found on the position description and in the position summary on the vacancy webpage.

Would I be entitled to relocation assistance?

It is recommended you seek clarification on the availability of relocation assistance at the time of interview.

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Preparing and Submitting an Application

Can I fax, post or email my application to you?

Applications must be made online so that we can record, store and track your application throughout the recruitment process.

Do I need the position number for the role I am applying for?

You do not need the position number when applying for a vacancy with us. It is the vacancy reference number which is most important. It can be found on the page listing vacancies and is located in the Ref No column to the left of the position name. We suggest that you keep a record of the vacancy reference number for future reference.

What should I include in my application?

At a minimum you should include your resume or curriculum vitae and a statement showing how you meet each of the selection criteria listed within the position description. It is also a good idea to include a cover letter. Copies of testamurs are not required at this stage.

Please see our Guide to Preparing a Job Application for further information.

How many documents can I attach to my application?

You can attach a maximum of 5 documents.

What types of files can I attach to my application?

Application attachments must be in one of the following file formats:

doc, docx, txt, rtf, pdf, xps, xls, xlsx, ppt, pptx pps, ppsx, odt, ods, odp, jpg, bmg, tif, gif or png.

Is there a limit to the file size I can attach to my application?

Yes, each file must be no more than 60MB.

How do I know my application has been submitted?

If your application has been submitted successfully, a confirmation message will be provided. At peak times, this may take up to 10 minutes to appear. We recommend you print this for your own records.

An automated email confirming receipt of your application will also be forwarded to the email address nominated in your application.

How will I receive a response to my application?

You will receive an automated email when you application is received and a further email informing you of the outcome of your application. These notifications may be filtered by your email provider into a "Junk Folder" so be sure to check this after you have applied for a position and add the notification email address to your safe list.

We will endeavour to contact you by telephone should you be selected for interview. If we are unable to contact you we may send you an email.

Unsuccessful applicants will be notified by email.

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Application Review and Selection Process

What does the selection process involve?

The complexity of the selection process can vary between roles. Our selection process may include some or all of the following

  • Online application
  • Telephone interview
  • Face-to-face interview
  • Behaviour and/or skills testing
  • Site visits
  • Reference checks
  • Functional assessments
  • Police or child protection checks
  • Immigration approval

Can I see what jobs I have applied for or track the progress of my application?

No, our online application system does not currently have this capability.

The position I have applied for is closed, when will I be advised if I have been selected for interview?

For general positions a selection panel can take up to 15 working days after the closing date to assess, shortlist and notify applicants of the outcome.

Due to the complexity of academic roles the assessment and shortlisting process can take considerably longer, and applicants should allow up to 25 working days after the closing date.

What is an eligibility list?

An eligibility list is created if candidates are identified via the interview process as having the skills to be appointed to the advertised position although they were unsuccessful. The University may draw from this list for similar appointments in the near future.

If you are placed on an eligibility list, this does not mean you will automatically be offered the next available role requiring similar skills and similar level. A hiring manager may ask to view a current eligibility list and at their discretion you may be contacted and subsequently invited for interview.

Am I able to get feedback on my Application or Interview?

If you attended an interview, feedback can be requested using the HR enquiry form. Your request will be referred to a nominated member of the selection committee. Please allow up to 2 weeks for the nominated person to contact you.

The University does not provide feedback to candidates who are not shortlisted for interview. However, guidance on preparing your application is available on the Jobs@CSU website.

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Confidentiality

Who will see my application?

Your application will be treated with utmost respect and confidentiality. The only person(s) to see your details will be members of our human resources team, the hiring manager and the selection panel members involved in the role(s) you have applied for.

Technical Issues

I am having problems downloading documents relating to an advertised vacancy

Contact the Division of Human Resources for assistance.

I am having difficulty submitting my application

Review the guide to applying for a position to make sure your documents and application meet our required format. Follow the troubleshooting advice provided; make the necessary modifications and resubmit.

The University runs a regular system back-up at around 1.00pm on Friday, which may prevent submission of your application.  If you're lodging an application around this time, please try again a little later.

If you are still unable to submit your application via our online system contact the Division of Human Resources for assistance.

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