Campus alerts
Charles Sturt University Campus Alerts is Charles Sturt's emergency mass messaging communication and Campus security requests web application
Once registered, you will receive text message (SMS) alerts and updates for high and/or critical emergency events impacting your campus.
You will also have access to Campus security requests and emergency contacts directly from your device.
How to register
Step 1
SMS your campus name
Text/SMS your campus name, exactly as it appears in the list of available campuses shown below, to 0409 513 136
- Albury Wodonga
- Bathurst
- Canberra
- Dubbo
- Orange
- Port Macquarie
- Wagga Wagga
Step 2
Follow the SMS prompts
Follow the instructions in the SMS reply to add any web links to your device's home screen.
Step 3
Alerts for another campus?
If you'd like alerts for another campus, simply repeat the process.
Unsubscribing
You can unsubscribe from Charles Sturt University Campus Alerts at any time by texting the following to 0409 513 136: stop campus name.
You must send a separate SMS for each campus that you are subscribed to.
You can re-subscribe at any time in the future.
Frequently asked questions
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How do I add the Alerts shortcut to my new phone? chevron_right
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Are there costs? chevron_right
There is no cost to register with the system and registrations are accepted from staff, students or any other visitors to our campuses.
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What kind of notifications can I expect? chevron_right
Emergency notifications
You may receive messages related to the campuses you have registered with. The university will limit messages to those of High or Critical Importance.
This may also include low frequency test messages to enable the functionality of the system to be fully tested.
Campus security requests
You are also able to request certain functions via Campus Security.
- Urgent Assistance.
- Call Back Requests.
- Working Out-of-Hours Notifications.
- Security Escort Requests.
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Can I register for multiple campuses? chevron_right
Yes. Just text the additional campus name to 0409 513 136. You can repeat for any or all listed campuses.
For each registration you will receive a confirmation text message and a unique link. You only need to save the link for your home campus to your phones home screen. This will create a handy shortcut.
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What devices are supported? chevron_right
For the SMS Alerts
Charles Sturt University Campus Alerts registration and notifications will work with any device capable of sending and receiving SMS Messages.
For Campus Security requests
Any internet capable device is required. More information on device support.
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What settings do I need on my mobile device? chevron_right
To get the best benefits of full system functionality, we recommend that you have:
- Access to the internet: via your Wi-Fi connection to Charles Sturt or by using your Mobile device data service.
- Your location services turned on.
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What if I lose my Alerts shortcut? chevron_right
Just text your campus name as listed in the registration instructions above to receive a new link via SMS. You can then add this link as a shortcut to your devices home screen.
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How will my data be used? chevron_right
The data you provide to us is stored according to the Whispir Privacy Policy and the Data Retention Policy.
Unsubscribing will remove your information from the campus distribution list(s) but will not completely remove your data from the system. To do this please submit a request to campus_alerts@csu.edu.au including your name, mobile phone number (that you registered with) and your email address. You will be sent a confirmation email when your data has been removed.
Need help or more information?
The system is administered by Facilities Management, however the underlying platform is provided by Whispir.
Further help or issues with Charles Sturt University Campus Alerts email campus_alerts@csu.edu.au or telephone Facilities Management on (02) 633 86336.