Campus alerts

Charles Sturt University Campus Alerts is Charles Sturt's emergency mass messaging communication and Campus security requests web application

Once registered, you will receive text message (SMS) alerts and updates for high and/or critical emergency events impacting your campus.

You will also have access to Campus security requests and emergency contacts directly from your device.

How to register

Step 1

SMS your campus name

Text/SMS your campus name, exactly as it appears in the list of available campuses shown below, to 0409 513 136

  • Albury Wodonga
  • Bathurst
  • Canberra
  • Dubbo
  • Orange
  • Port Macquarie
  • Wagga Wagga

Step 2

Follow the SMS prompts

Follow the instructions in the SMS reply to add any web links to your device's home screen.

Step 3

Alerts for another campus?

If you'd like alerts for another campus, simply repeat the process.


You can unsubscribe from Charles Sturt University Campus Alerts at any time by texting the following to 0409 513 136stop campus name.

Example:  To unsubscribe from Campus Alerts for the Albury Wodonga campus, text the following to 0409 513 136stop Albury Wodonga.

You must send a separate SMS for each campus that you are subscribed to.

You can re-subscribe at any time in the future.

Frequently asked questions

  • How do I add the Alerts shortcut to my new phone?

    Here are instructions for adding the Charles Sturt University Campus Alerts shortcut to your phones home screen.

    Android iPhone

  • Are there costs?

    There is no cost to register with the system and registrations are accepted from staff, students or any other visitors to our campuses.

    Note: Outbound text messages or data used may incur charges at the user's nominal rates.

  • What kind of notifications can I expect?

    Emergency notifications

    You may receive messages related to the campuses you have registered with. The university will limit messages to those of High or Critical Importance.

    This may also include low frequency test messages to enable the functionality of the system to be fully tested.

    Campus security requests

    You are also able to request certain functions via Campus Security.

    • Urgent Assistance.
    • Call Back Requests.
    • Working Out-of-Hours Notifications.
    • Security Escort Requests.
  • Can I register for multiple campuses?

    Yes. Just text the additional campus name to 0409 513 136. You can repeat for any or all listed campuses.

    For each registration you will receive a confirmation text message and a unique link. You only need to save the link for your home campus to your phones home screen. This will create a handy shortcut.

  • What devices are supported?

    For the SMS Alerts

    Charles Sturt University Campus Alerts registration and notifications will work with any device capable of sending and receiving SMS Messages.

    For Campus Security requests

    Any internet capable device is required. More information on device support.

  • What settings do I need on my mobile device?

    To get the best benefits of full system functionality, we recommend that you have:

    • Access to the internet: via your Wi-Fi connection to Charles Sturt or by using your Mobile device data service.
    • Your location services turned on.
  • What if I lose my Alerts shortcut?

    Just text your campus name as listed in the registration instructions above to receive a new link via SMS. You can then add this link as a shortcut to your devices home screen.

  • How will my data be used?

    The data you provide to us is stored according to the Whispir Privacy Policy and the Data Retention Policy.

    Unsubscribing will remove your information from the campus distribution list(s) but will not completely remove your data from the system. To do this please submit a request to including your name, mobile phone number (that you registered with) and your email address. You will be sent a confirmation email when your data has been removed.

Need help or more information?

The system is administered by Facilities Management, however the underlying platform is provided by Whispir.

Further help or issues with Charles Sturt University Campus Alerts email or telephone Facilities Management on (02) 633 86336.