Steph possesses a strong background in continual improvement, quality assurance, development and governance. She is committed to working collaboratively within Charles Sturt to support academic accreditation requirements, academic integrity and quality, along with the continuous improvement of systems and processes that enhance learning and student outcomes.

Her professional experience spans education, recruitment, community services and the financial services sector, with particular strengths in stakeholder engagement, quality assurance, and operational leadership. She has contributed to program development and implementation, audit and compliance, and led teams focused on regulatory compliance and service delivery.