PPP147 Communication and Police Professional Standards, Conduct and Values 1 (12)


This subject focuses on key capabilities required of a professional police officer, including the following range of capabilities: making ethical decisions in accordance with the law, community expectations and organisational policies; communicating with a range of individuals and groups; understanding and dealing with the customer base of the police organisation and recognising potential risks and avenues of corruption inherent in policing. The subject considers these capabilities in relation to key NSW Police Force policies—the Statement of Values, the Code of Conduct and Ethics, the Oath of Office and other associated policies.

+ Subject Availability Modes and Location

Term 1
InternalGoulburn Campus
Term 2
InternalGoulburn Campus
Term 3
InternalGoulburn Campus
Continuing students should consult the SAL for current offering details: PPP147
Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject information

Duration Grading System School:
One termHD/FLSchool of Policing Studies

Enrolment restrictions

Available only to students in the Associate Degree in Policing Practice.  Students will require internet access.

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to apply STOPAR as a critical thinking framework to authentic policing scenarios
  • be able to explain the principles of professionalism and decision-making accountability as they apply to policing in NSW
  • be able to explain NSW Police Force ethical standards as articulated in the Statement of Values, Code of Conduct and Ethics and the Oath of Office and other associated policies and apply these to policing scenarios
  • be able to explain the crucial role of lawful discretion in the police decision-making processes
  • be able to explain the NSW Police Force Customer Service Charter and how it applies to general duties policing
  • be able to apply the principles of effective Victim Care to a range of policing scenarios
  • be able to use effective written and oral communication techniques appropriately in a range of policing situations


The subject will cover the following topics:
  • the STOPAR model of professional decisio- making
  • the general nature of ethics as they apply to the individual and society
  • the role of legal and organisational ethics in decision-making
  • police ethics as it is shaped by NSW Police organisational policy and culture
  • customer service and duty of care as they are shaped by ethical considerations
  • ethics in victim care
  • communication strategies and techniques


The information contained in the 2017 CSU Handbook was accurate at the date of publication: 12 August 2016. The University reserves the right to vary the information at any time without notice.