Communications Bathurst Campus Accommodation Scholarship

Frequently Asked Questions

Having trouble applying?

If you're experiencing issues with your application, try these troubleshooting steps:

• Use Google Chrome as your browser (or switch to another browser if you're already using Chrome).
• Clear your Chrome cache.
• Ensure you only have one scholarship application open at a time.
• Try using a different device.
• If there's heavy traffic, wait a few hours and try again—errors can occur if many students are applying simultaneously.
• If the problem persists, feel free to contact Student Central for further assistance.

What supporting documents are required with my application?

Examples of acceptable documentation include, but are not limited to:

• Centrelink Income Statement (instructions for obtaining this document)
• Health Care Card; OR
• Financial declaration; AND EITHER

• The 3 most recent payslips (including year-to-date earnings), OR
• For both the student and partner/parents (if applicable):
  • The 2 most recent ATO Notices of Assessment

• Any other relevant documentation that supports your application.

How much time do I have to submit additional documents or information if requested by the Scholarship Office?

If your application is marked as incomplete and additional information or documents are requested, you have 48 hours from the time you receive the notification to provide the required materials.

Can I submit my application after the deadline?

Applications received after the closing date will not be considered.

Can I save my application and complete it later?

Yes, you can save your application and return to complete it later, if you log back in and submit it before the closing date.

What should I do if I didn’t receive the email confirmation?

Your email receipt may take up to 24 hours to arrive.

• Have you checked your spam or junk mail folder?
• Did you enter the correct email address?

If you still haven't received the receipt after 24 hours, please email ask@csu.edu.au with your application number, name, and student ID.

Can I apply for a scholarship while on leave?

Scholarships cannot be deferred. If you defer your studies or take a Leave of Absence, your scholarship will be withdrawn, and it will not be paid. You may apply again in a future session if you still meet the eligibility criteria.

What if I already have another scholarship or grant?

If you are receiving another scholarship or grant for the same purpose, you may not be eligible for this scholarship.

How can I determine if I'm in financial need?

You are in financial need if you receive an eligible means-tested Centrelink benefit or are experiencing financial hardship. Supporting documentation will be required to demonstrate financial need.

When will I be notified of the outcome of my application?

An email notification will be sent to you by the outcome notice date, as advertised on the website.

If I’m successful, when and how will I receive my payment?

Payments will be made by EFT to your nominated bank account within 14 days after the census date for successful recipients who meet the eligibility criteria.
Please note: Where specific payment arrangements are outlined in the scholarship or grant eligibility criteria, those arrangements will take precedence over the general information provided here.

How do I register my bank details with Charles Sturt University?

You can register your bank details with Charles Sturt University through the online administration portal.

What should I do if my circumstances change after submitting my application?

If your circumstances change, it may impact your scholarship payments. Please notify us as soon as possible by emailing ask@csu.edu.au with any updates that could affect your original scholarship application.

If I meet all the eligibility criteria, am I guaranteed to receive a scholarship or grant?

Meeting the eligibility criteria does not guarantee a scholarship or grant offer. The Scholarship Office receives many applications, and scholarships are limited, so not all eligible applicants will receive a scholarship.

Do I need to inform Centrelink or the Australian Tax Office about my scholarship?

Scholarship recipients should be aware that payments may be considered income by Centrelink or the ATO. It is your responsibility to seek independent advice regarding any implications from receiving this scholarship.

What happens to my scholarship if I take a Leave of Absence?

You may take up to two sessions of approved Leave of Absence over the duration of the scholarship.

If you take a Leave of Absence, you will need to accept your ongoing scholarship offer, but payments will not be made during the Leave of Absence.

If I don't meet the eligibility criteria for one session, will my scholarship be terminated for future?

You will need to submit a Special Circumstances Form explaining why you did not meet the eligibility criteria. This will be reviewed on a case-by-case basis.

What does it mean to identify as an Indigenous Australian in Charles Sturt University systems?

When identifying as an Indigenous Australian in Charles Sturt systems you will be asked to declare that all of the below are true:

• l am of Australian Aboriginal and/or Torres Strait Islander descent; and
• I identify as an Australian Aboriginal and/or Torres Strait Islander person; and
• l am accepted as an Australian Aboriginal and/or Torres Strait Islander person in the community in which I live/work or have lived/worked; and
• I understand that my student record will show that I have identified as an Australian Aboriginal and/or Torres Strait Islander person.

Giving false or misleading information is a serious offence under the Criminal Code Act 1995 (Commonwealth). You may be asked to provide documentary evidence of identification if required. Please be aware that you may incur a debt to the Commonwealth and/or university if you are found to have made a false claim to be an Australian Aboriginal and/or Torres Strait Island person, and subsequently receive payments or support to which you are not entitled.

Students who identify as Indigenous Australian are eligible to access a range of First Nations student services, financial assistance and resources. For information on how we can help you with services and support, please visit our First Nations Student Connect page.

Before you apply, take a few minutes to read the information below. It will help you understand what we're looking for in your application, the documents you may need to provide, and any opportunities or expectations associated with this scholarship.