Jagtej is a seasoned and strategic senior executive with over 30 years of experience in both the public and private sectors, including 14 years as a Senior Executive in the Australian Public Service. Jagtej has a strong track record in managing large, complex, and sensitive operational portfolios and policy areas, with deep expertise in change management, capability development, and strategic reform implementation. He brings diligence, determination, and integrity to every role.

Jagtej has represented Australia at international forums, including APEC, and has chaired key committees such as the World Customs Organization and the Universal Postal Union Contact Committee. With professional qualifications in economics, business and information management, Jagtej has a deep appreciation for the critical role of ICT systems in driving business success and issues in effectively managing their implementation and ongoing operation.