Support services

We have a range of free and specialised services to help you succeed at uni.

Ask Charles Sturt

Find answers to common questions

Support Services directory

Find a specialist team

Student Central

Chat, call, email or drop in

Student Contacts

Find a Student Liaison Officer

Specialist services

Find experts that specialise in the individual needs of students with a disability, from overseas, First Nations students, elite athletes and students studying a Research degree.

Disability services

Disability services

Whether your condition is permanent, fluctuating or temporary we can support you. Each request for support is assessed on an individual basis.
First Nations students

First Nations students

Get help in all aspects of your academic journey, as well as social, cultural and personal support.
International students

International students

Living and studying away from your home country can be challenging. Find out about living in Australia and the support available to you.

Research students

We have various services to support you with your research.

Policing students (Goulburn)

If you're an ADPP student visit your Student Portal for support.

Counselling

Sickness, stress and accidents happen. Find out about our services to support your mental, physical and emotional wellbeing.

LGBTIQA+ - ALLY program

Get advice and support or sign up for training to become an Ally.

Elite Athletes

We support elite athletes balance university study with training and commitments to compete in elite sports and performances.

  • Emergency

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    If you or someone you know is in a life-threatening situation, please:

    Call Triple Zero (000)

    for police, fire brigade or ambulance assistance

    Other emergencies

    See our emergency procedure flipchart

Help and information

We have a range of information and self-help on different topics.

Technical support

We've got all your IT essentials covered. From accessing student software, to printing support and technical help.

Financial support services

Access resources about budgeting for university and how to get on top of your finances. Get advice on Scholarships, Grants and other financial support services too.

Studying while caring for children

We have various facilities and support services to help you if you have children or you're expecting a baby while you're studying.

Student Charter

The Student Charter outlines what is expected of you as a Charles Sturt student.

Appeals, reviews and University Ombudsman

Find support if you're not satisfied with a mark on an assignment, a final grade or you want to appeal an exclusion notice.

Justice of the Peace and Legal advice

If you need to go to court or you have questions about a general legal matter, find out how to get professional legal advice. You can also find a Justice of the Peace to notarise a legal document.

When things go wrong

Sometimes life doesn't go to plan and this can have an impact on your study. We have the following information to help support you.

If exceptional circumstances such as injury, illness or misadventure affect your academic performance you may be eligible to Special Consideration.

Appeal or review a decision made by the University in regards to a range of issues including academic performance, student misconduct, credit for prior learning and more.

You can make a complaint about the University through the University Ombudsman.

Can we help you find what you’re looking for?

Contact us
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