COVID-19

Charles Sturt University is actively responding to the developing COVID-19 situation and putting in place a range of changes to support social distancing.
Last Updated

03 Jun 2020 at 4:11pm

The health and wellbeing of our students, staff and communities is our number one priority. With this in mind, we've moved on campus classes to an online learning environment and supported students in residence on campus to assist in reducing the potential spread of the virus.

This content will be regularly updated and referred to in student communications. Come back to this content for information about impacts on your study experience for your cohort and study type as a result of COVID-19.

We will keep students up-to-date on how COVID-19 is affecting their study circumstances via email. Ensure your contact details are current at My details in your Student Portal so you don’t miss any important updates.

If you have been in contact with someone with a confirmed or suspected case of COVID-19, please submit details of your situation to Charles Sturt University through our Incident Reporting form as soon as possible.

If English is your second language you can also read the Federal Department of Health updates in other languages.

If you're in Year 12 and want to know what COVID-19 means for you and studying at Charles Sturt in the future, visit our dedicated school leaver page.

Most recent update:

Last Updated

03 Jun 2020 at 4:11pm

Returning to on campus study

Charles Sturt University is preparing to transition back to on campus learning following our COVID-19 response. This process will follow a staged approach to ensure we can continue to provide a safe environment and abide by social distancing guidelines, while also providing essential practical learning opportunities for the courses and subjects that need them most.

Online learning will continue

For many students, your studies will continue to be online during Session 2. Our common spaces such as libraries, Learning Commons and food outlets are still subject to public health social distancing regulations, so continued online delivery will help us achieve this. We’re expecting to continue delivering your lectures and tutorials online where possible, while essential practical components will be provided face-to-face. If you are required to come to campus, you will receive more detailed advice through your subject and course sites in Interact2.

Get help with online learning

Return to campus stages

We’re planning a staged process to gradually return to campus. Priority will be given to courses and subjects with a high practical component, students who are nearing graduation, or students who need to complete pre-requisites. If you are enrolled in a subject listed in Stage 1 or Stage 2 below, you will receive more information through your Interact2 course or subject sites

  • Stage 1 (from 15 June): Residential schools for small number of subjects

    From 15 June, residential schools will run for a small number of subjects:

    • Bachelor of Dental Science: DOH483
    • Bachelor of Nursing: NRS112, NRS211, NRS311 and NRS312
    • Bachelor of Oral Health (Therapy / Hygiene): DOH310
    • Bachelor of Paramedicine: CLS204
    • Bachelor of Veterinary Biology / Bachelor of Veterinary Science: VSC460
    • Graduate Diploma of Midwifery: MID441, MID442
  • Stage 2 (from 13 July): On campus classes for a small number of subjects

    From 13 July, most students will start Session 2 via online delivery, with face-to-face elements for a small number of courses and subjects:

    • Bachelor of Dental Science: DOH243, DOH254, DOH334, DOH403, DOH415, DOH416
    • Bachelor of Engineering (Civil Systems) / Master of Engineering (Civil Systems): ENG162, ENG180, ENG271
    • Bachelor of Oral Health (Therapy / Hygiene): DOH100, DOH200
    • Bachelor of Paramedicine: CLS201
    • Bachelor of Veterinary Biology / Bachelor of Veterinary Science: VSC455, VSC420
  • Stage 3 (from 10 August): Extended residential school and intensive catch-up period

    An extended residential school block will run from 10 August to 4 September. This catch-up intensive residential school block will include practical elements that have been postponed from Session 1, as well as Session 2 subject content.

    The dates for these residential school blocks will be released by 3 July via your Interact2 sites, residential school webpage and on campus timetable.

  • Stage 4 (from 7 September): Return to on campus classes for some courses

    From 7 September, some courses will return to on campus delivery where face-to-face teaching is appropriate.

    You will be able to see these details in your timetable from 3 July.

  • Stage 5 (from Session 3): Normal operations

    From Session 3, normal activities are planned to resume, subject to government restrictions being eased.

You will receive further details about whether your course is returning to campus and requirements for your subjects through your course and subject sites on Interact2. We will also keep you updated as we move into each new stage or if any requirements change.

On campus services and support

You can access Charles Sturt student support services online and via phone or Skype while you’re away from campus or studying online. As more students return to campus, we will gradually increase the services available face-to-face. Some food outlets remain open, and you can access the Learning Commons using your Charles Sturt Card between 7am and 8pm. Library services continue to be offered online, with chat and phone support from our librarians.

Timetabling

The Session 2 timetable is scheduled for release on 3 July for students enrolled in on campus subjects. This timetable will give you advice about when your on campus classes will be held, however unless you’re advised otherwise, these will continue to be delivered online. If your subjects are being delivered on campus after 7 September, you will see these room allocations on your timetable.

Re-enrolment

Enrolments are open for your Session 2 subjects. You can still enrol in on campus subject offerings, even though they may be delivered online, and should continue to follow the recommended enrolment pattern for your course.

Accommodation

Student accommodation will be available on all campuses for the residential school periods and for continued on campus learning. All students wishing to stay on campus will need to complete an application. If you wish to return to campus living before your course or subjects have resumed face-to-face, you will need to provide a valid reason, and all applications will be assessed individually. You may be moved to a different room if you are returning to campus, and new regulations will be in place regarding social activities and visitors in order to meet social distancing requirements.

FAQs about your Session 2 studies

  • Will all courses return to on campus study in Session 2?

    No, some courses will remain online for the whole session if they do not have significant practical requirements. Other courses will have Residential Schools, intensive catch-up blocks or transition back to face-to-face teaching for practical components. If you're required to attend campus, you will receive further information through your course and subject sites on Interact2.

  • Will all components of my practical subjects be delivered online?

    It is expected some class types, such as lectures and tutorials, will continue to be delivered online throughout Session 2. Practical classes and workshops that require use of labs, clinics and other campus spaces may be offered on campus.

  • Why aren't we moving back to on campus study, like schools?

    We are taking a staged approach to our return to campus so we can ensure we do it in a safe way, complying with public health restrictions. Although teaching spaces are exempt from the public health advice, we must still comply with social distancing measures in other campus spaces, such as our libraries, Learning Commons and food outlets, and continuing online delivery is one way to help us manage the numbers of people on campus. Where on campus study is critical to build practical skills or meet accreditation requirements, this will be delivered through Residential Schools, intensive catch-up blocks or a return to on campus learning.

  • Can I move back into on campus accommodation?

    Yes, on campus accommodation will continue to be available for students who need it. If you were living on campus before the COVID-19 pandemic, a hold has been placed on your account and you will not pay for accommodation until or unless you return to campus. All students will need to submit a new application, which will be assessed on a case-by-case basis. If you wish to return to student residences before your course has resumed face-to-face teaching, you will need to provide a valid reason as part of the application process.

  • What changes are occurring in on campus residences?

    We are continuing to update the Residential Schools website with dates and details of Residential Schools that have been rescheduled. You will also receive further information through your course and subject sites on Interact2 if you are required to attend a Residential School.

  • How can I find out whether my course will have Residential Schools?

    We have reviewed our on campus residence capacity to ensure we can support social distancing in these spaces. This means if you're returning to campus, you may not be moving back into the room you were in previously. There will also be additional measures in place regarding social gatherings and visitors to protect the health of yourself and your fellow residents.

  • What if I can't attend my Residential School due to travel restrictions, state border closures, self-isolation or other difficulties?

    If you are unable to attend your Residential School in the scheduled period, you will be able to apply for special consideration or request to attend your Residential School in a future period. Please contact your Subject Coordinator in the first instance to discuss your circumstances.

  • How will I know if my course is returning to on campus teaching?

    If your course is returning to on campus teaching, you will be advised through your subject and course sites in Interact2. You will also be able to view this information in the MyTimetable system, as face-to-face classes will display a room or location for those classes.

  • What happens if there is a confirmed COVID-19 case on campus?

    In the event of a confirmed COVID-19 case on campus, Charles Sturt will follow our pandemic plans, including appropriate notification to affected staff and students, and closure of spaces for deep cleaning. You will receive further information if this occurs. If a COVID-19 case disrupts a practical learning period, such as Residential Schools, we will make alternative arrangements to ensure you are not academically disadvantaged.

  • Where will I attend my Residential School?

    In the event of a confirmed COVID-19 case on campus, Charles Sturt will follow our pandemic plans, including appropriate notification to affected staff and students, and closure of spaces for deep cleaning. You will receive further information if this occurs. If a COVID-19 case disrupts a practical learning period, such as Residential Schools, we will make alternative arrangements to ensure you are not academically disadvantaged.

  • What subject offerings do I need to enrol in for Session 2?

    When choosing your subjects for Session 2, you can still enrol in on campus subject offerings, although they will be delivered online at least initially. If the subjects you have chosen transition back to on campus study later in the session, you will move to on campus study at that time. If you prefer to study online and some of your subjects are offered in both study modes, you may also choose to enrol in an online subject offering this session. Your records will still indicate you are an on campus student.

  • When can I build my timetable?

    Timetables for on campus subject offerings will be released for you to view and to allocate into classes on 3 July 2020.

  • What will be in my class timetable?

    Your timetable will provide a schedule for any subjects you’re enrolled in as an on campus student. For the start of session, these subjects will be delivered online, and your timetable will indicate when you need to log on to our online learning tools. Later in the session, if your course or subjects include an on campus component, your timetable will include rooms and facilities on campus. You will also receive advice through your course and subject sites in Interact2 if your studies are moving back on campus.

  • Who can build a class timetable?

    Students enrolled to study on campus subjects at Albury-Wodonga, Bathurst, Dubbo, Orange, Port Macquarie and Wagga Wagga campuses will be able to build class timetable through MyTimetable. If you're studying online, you'll receive more information about any possible on campus experiences through your course and subject Interact2 sites. If you're studying through another campus or through the Study Centres in Brisbane, Melbourne or Sydney, you'll be contacted by course and subjects team about your on campus experiences.

Changes to your study

  • Census date

    Session 2 start and census dates

    Session 2 for all students, except Study Centre students, will start as currently planned on Monday 13 July 2020.

    The Session 2 census date has been moved to Sunday 9 August 2020.

    The mid-session break will be from Saturday 22 August to Sunday 6 September 2020.

    The last day of the teaching period will be on Friday 16 October 2020, with exams to be held from Monday 19 October to Friday 30 October 2020.

    Study Centre Session 2 start and census dates

    For Study Centre students, the start of Session 2 will now be delayed by a week to Monday 20 July 2020.

    The Session 2 census date has been moved to Sunday 9 August 2020.

    The mid-session break will be reduced by one week, with the break to start on Saturday 29 August 2020 and go to  Sunday 6 September 2020.

    The last day of the teaching period will be on Friday 16 October 2020, with exams to be held from Monday 19 October to Friday 30 October 2020.

  • Workplace Learning
    • If you’re currently undertaking a Workplace Learning placement, you should continue unless advised by the placement site or Workplace Learning team that the placement has been cancelled. We are taking action on all Workplace Learning placements and will be revising all placements over the next week to minimise risk to students, placement sites and communities. If your placement is affected your Workplace Learning team will be in touch with next steps.
    • Depending on the type of placement students undertake, such as in a hospital setting, we have confirmed with these placement providers that students will not be placed at the frontline in the management of COVID-19. For placements in hospital settings, we have also increased our staffing resources to prepare students for these types of placements.
    • If your placement is cancelled, your Faculty Workplace Learning team will work with you to reschedule the placement, or if possible, find you an alternative placement. Priority will be given to final-year students in this instance. You will receive a TA grade (To Be Assessed) until you are able to complete your placement so you can complete your placement later in the year.
    • If you no longer feel comfortable attending your placement, or are unable to continue due to illness or the need for isolation, you should submit an application for special consideration and will need to complete the placement at a later date. You will receive a GP grade (Grade Pending) and be able to complete your placement after session ends.

    Check workplace learning updates and FAQs

    How does COVID-19 impact your workplace learning placement?

    If you feel unwell or are needing to isolate yourself for 14 days, you should not attend your workplace learning placement. Please advise your workplace learning team immediately as well as your placement site.

    Contact your workplace learning team for further advice if you have:

    • Been in close contact with someone diagnosed with COVID-19
    • Recently travelled from another country and have developed COVID-19 symptoms
    • Recently travelled from another country and have not developed COVID-19 symptoms
    • Are needing to isolate yourself for 14 days.

    If your workplace learning has been disrupted, your workplace learning team can help you to arrange to finish your workplace learning requirements and provide support.

    If you need extra time to complete your workplace learning, you can apply for special consideration.

  • Exams

    Changes to Session 1 exams

    Session 1 online exams

    If you’re studying a Session 1 subject with an online exam that isn’t being proctored, you’ll notice that your Interact2 subject sites are being updated over the next few weeks. The information will let you know more about how your exam will work.

    If you’re sitting an exam through the Interact2 Test Centre, there will also be a practise exam you can take to get familiar with the test environment. The practise exams will be generic to all students and won’t be relevant to your subject content. The practise exams will be available from early June.

    If you have an online proctored exam, your Interact2 subject site will have most information about how you can prepare, with more coming about how you’ll register with Examity in early June.

    The Current Students exams page has all the information on how each exam type will work. The page also answers more of your frequently asked questions about exams.

    Prepare for your exams

    Support for online exams

    The Online Study Team is here to support you throughout your online exams. You can access a range of online workshops to get familiar with online exams or get one-on-one support at online appointments. The workshops will cover what the exam changes are, the different exam formats, what you’ll need, how to use Examity and important information about exam conduct. There is also a drop-in session available where you can ask questions about upcoming online exams.

    Find out more

  • August graduation ceremonies

    Changes to August graduation ceremonies

    We normally celebrate graduations at ceremonies in August and December, though unfortunately, we’ll need to cancel our August ceremonies.

    For students who have already finished their course or are due to finish after Session 1, you’ll still be conferred to graduate and we will arrange to have your official documents sent to you.

    Graduation ceremonies are one of the key milestones in the student experience, and we're hoping to give graduates the opportunity to celebrate at a ceremony later this year. We'll be in touch with students who are eligible or may be eligible to graduate this year about ceremony options and how to RSVP to attend a future ceremony.

  • Library and Learning Commons

    Libraries

    Due to government restrictions, our Library campus collections and spaces have closed. This includes our physical collection of books, journals, anatomy models, and more.

    We are also unable to operate the home delivery service for online students at this time.

    All current loans have been extended to the end of Session 1.

    You can still access resources and support online with the Library.

    Study with your online Library

    You can still access hundreds of thousands of Library resources online for your studies, including:

    Talk to us online or over the phone

    If you need any help accessing online books and resources, or want to improve your search skills, chat to a Librarian online or over the phone.

    Library Live Chat

    Call: 1800 275 278

    Learning commons

    Our learning commons spaces are still open, however there are some changes to how they operate.

    • Study spaces opening hours: from 7am – 8pm daily
    • Access: you’ll need to use your student card to access the spaces
    • Security: a security guard will be present to enforce the 8pm closing time
    • Social distancing: queue or work in a space with a 1.5m gap between you and others
    • No physical greetings: don’t shake hands or exchange other physical greetings
    • Practise good hygiene: wash your hands regularly
    • Cleaning: we have increased cleaning in high traffic areas.
  • Students living in on campus accommodation

    We will continue to support you if you require on campus accommodation while you study online. To find out more get in contact with the Reslife team.

    If you develop COVID-19 symptoms or are in close contact with someone who does, contact the Reslife team immediately. Please also advise the Reslife team if you have been in close contact with other Charles Sturt Students.

    Past email updates

  • On campus facilities and services
    • Food and beverage options on many of our campuses will be limited until further notice. Our on campus bars will be closed, and food will be available for takeaway only. No cash payments will be accepted, so please use contact less card payment. If you live in on campus residences, you will be asked to take your meals back to your residence and follow social distancing practices. There will be no dine-in options at CHEERS venues.
    • Our on campus gyms, fitness rooms and the Wagga Wagga pool have closed.
    • Learning Commons remain open and will have additional cleaning services, however some workstations will be closed and we ask all students to observe social distancing measures while using these facilities.
    • Student Central is available via phone, email or live chat, however front counters have been closed. Cashiers are also closed, although students can make payments via the Online Shop.
    • Student services remain available, with a variety of online workshops continuing to run as planned. Teams such as Academic Skills or the Counselling team are available for individual appointments, though these will be offered using tools such as phone or Skype, not face-to-face.
  • Students undertaking a Higher Degree by Research
      • Due to the updated Federal Government recommendations, you will need to transition to working from home or remotely.
      • We will work directly with HDR students on their submissions date to ensure they don’t incur further fees.
      • If your project is, or may be, affected, please discuss this with your supervisors. Together, carefully document the issues, agree on what work can continue in the short term and if relevant, what changes in research plans may need to be made.
      • Be assured that resources will be available to support you and help you complete your project.
      • If you are unable to continue any meaningful work over the coming weeks, consider accessing the leave provisions available to you. If you have exceptional circumstances, such as no remaining sick leave, please speak to your Sub Dean Graduate Studies.
    • Faculty of Arts and Education, Peter Pocock, ppocock@csu.edu.au
    • Faculty of Business, Justice and Behavioural Sciences, Ramudu Bhanugopan, bramudu@csu.edu.au
    • Faculty of Science, Sandra Savocchia, ssavocchia@csu.edu.au
  • Indigenous students

    Our way of working is changing slightly over the next months but you can still access support.

    All of our Indigenous Student Centres on campus will close from Thursday 26 March to reduce the risk of infection.

    You can:

    • Book an online or phone appointment with an Indigenous Students Learning Advisor
    • Access the Indigenous Academic Success Program for online tutoring
    • Join a discussion board on the Indigenous Student Success Interact page. Our staff will be checking regularly for questions or comments posted by students to make sure you get a response efficiently
    • Message the Indigenous Student Centres at Charles Sturt Facebook page and our staff will respond to questions and comments by students regularly
    • Send us an email at isc@csu.edu.au
    • If you have limited or no access to the internet or phone data, send us an SMS to 0438 495 293 to request a call back. One of our team will be in touch.
    • If you’re a first-year student, one of our Indigenous Student Liaison Officers will contact you by phone or SMS to offer support.
    • After the session break, we will also offer optional study sessions online using online tools. These sessions will be recorded and shared in Interact2 for you to watch later. These sessions will be open to all Indigenous students across the university. Keep an eye out for further details.
    • Online students can continue to access support options that are already available, these will not be affected.
  • Support for International Students

    Support for international students in New South Wales

    The New South Wales Government has recently announced a new $20 million support package for international students. The support package will fund temporary accommodation and legal support services for international students facing hardship due to COVID-19.

    More information

    Support for international students in Victoria

    We are currently working through plans for distributing Victoria Government funds to support eligible international students during this time. Please contact scholarships.officer@csu.edu.au to register your enquiry and we will soon contact you with more information, including eligibility and how to apply.

    More information

    Other support for international students

    These supports are in addition to both Federal and State Government investments into charities and organisations to provide support to vulnerable members of the community, including international students. International students may also be able to receive assistance in a number of other areas (from landlords, utilities providers and more).

    The state-based international student hubs have gathered all this information together in one spot for each state:

    International students living in on campus accommodation

    • Residence Life understands that many international students living on campus may not wish to, or are unable to return home or move off campus at this time. Please be assured that you are welcome to remain on campus for as long as you need.
    • Charles Sturt University will continue to offer you a range of support services, regardless of whether you stay living on campus.
    • It is recommended that you stay up-to-date on your home country’s border restrictions. Some countries are calling for their citizens to return as soon as possible. If you are returning home please advise your Student Liaison Officer and consult with your Course Director to get advice on how this may affect your studies.
    • The Australian Government has temporary special arrangements for international students who are in Australia. These special arrangements have relaxed the 40 hours per fortnight work restrictions to fill critical shortages in supermarkets and aged care. If you are looking for employment, more information can be found on the Australian Government Department of Home Affairs Supermarkets and Aged Care pages.

    If you become unwell and need to seek medical attention, you will also need to contact your OSHC (Overseas Student Health Cover) provider for advice.

    Our Support Services teams are available for individual, online appointments.

  • Study Centre closures
    • Due to government restrictions and the changing nature of the situation, we will cease the delivery of onsite campus classes at the end of lectures on Tuesday 24 March 2020.
    • The remainder of your classes for this week will be scheduled as online makeup classes in the week of Monday 6 April 2020. Your timetabled classes will then be delivered online from Tuesday 14 April 2020.
    • You will receive a timetable of your rescheduled online makeup classes through your subject sites by Friday April 3 2020.
    • All of your on campus classes will be delivered online from Tuesday 14 April for the remainder of Session 1 2020. Your classes will follow your current timetable. All information for these classes, including online lecture and tutorial resources, will be available in your Interact2 subject sites.
    • These changes will be across all on campus classes at the Study Centres for international students in Brisbane, Melbourne and Sydney (delivered in partnership with Study Group Australia).
    • If you have questions about your classes, please contact your relevant Student administration team:
    • Brisbane: BneCSUAdminAndFinance@studygroup.com
    • Melbourne: CSUMelRequest@studygroup.com
    • Sydney: CSUDarlinghurstAdmin@studygroup.com
  • Wangaratta Regional Study Centre

    Wangaratta Regional Study Centre (WRSC) has now closed, in line with school closures in Victoria.

Where to get support

  • Looking after your health and wellbeing

    As we move into the winter months in Australia, we know how important it is to look after your health and wellbeing. Now more than ever, it’s essential to look after yourself and each other. Remember, you’re not alone. Even if we can’t meet face-to-face, there’s so many ways we can help you right now.

    1. Talk to our friendly, qualified social workers or psychologists. They've been through university and life challenges and can help you find the right balance for you.
    2. Don’t let your finances stress you out. Our advisers are here to help you create a budget plan or apply for financial support.
    3. Register for help or contact the Disability Service to manage your study. As well as physical or sensory impairment, learning disability and medical conditions, the team can help with plans relating to your mental health.
    4. Scholarships and grants can take the financial pressure off and let you focus on your study. Search for a scholarship and reach out if you need help with your application.
    5. If you’re receiving a student payment, such as Abstudy, Austudy or Youth Allowance, you’ll receive the Coronavirus Supplement, which will boost your payments by $550 per fortnight for six months, starting from 27 April.
    6. Stay connected to your friends, lecturers and tutors through your subject discussion boards, course mentoring groups or Charles Sturt Social.
  • Get support if your studies are disrupted

    If your studies have been disrupted because you or someone in your family has contracted COVID-19, there is student support available. Apply for special consideration if you cannot complete your subjects or workplace learning by the end of session, have difficulties with online exams, or are unable to attend residential schools due to border closures. Special consideration is also available for students who have been impacted by exam cancellations in mainland China.

    If you are concerned about friends or family, counselling and health advice is available.

    If you're experiencing difficulties returning your library books please get in contact with the library team.

  • Learn how to study successfully online

    Online study support

    As one of the oldest providers of online education in Australia, we know what it takes to be successful online. Our online support services are here for you when you need us, and we’ve got extra support during this time including:

    • Workshops: join a range of workshops about: planning online learning, staying connected online, online exam preparation, learning new writing, referencing, and learning and memorising skills, or to get answers to your questions in the drop-in sessions
    • Appointments: book one-on-one appointments to build your skills, get advice for how to approach your studies and assignments, or for help with learning online
    • Academic Skills support: we have a range of support and resources to help with critical thinking, research and reading skills, note-taking, academic writing, referencing, and proofreading
    • Online Study support: our Online Study Advisers know heaps of tips and tricks to help you get the most out of online study.
    • If you’re in a rural or remote location with no internet service we’re getting ready to bring distance education to you.
    • If you’re an Indigenous student, book an appointment online with an Indigenous Students Learning Advisor, join or stay part of the Indigenous Academic Success Program to access tutoring, or get support from an Indigenous Student Liaison Officer. If you’re a first-year student, one of our Indigenous Student Liaison Officers will contact you by phone or SMS to offer support. From Thursday 26 March, our Indigenous Student Centres will be closed to reduce the risk of infection.
    • If you’re an international student, we’ve got individual support for those affected, including information on how to maintain visa compliance, Overseas Student Health Cover (OSHC) and where to find more support.
  • Introduction to Online Learning

    Our new Introduction to Learning Online course is available now. This new version has a wide range of resources, tools, expert tips, the ins and outs of using Zoom for online classes, and small activities to help you become an online learning pro.

    This free course is available now and you can access it by visiting Interact2 and going to the Study Success tab in the top right corner to find the Introduction to Learning Online.

  • Study with your online Library

    Just because you’re studying from home doesn’t mean you can’t access hundreds of thousands of Library resources online for your studies, including:

    Your Charles Sturt Library staff are here to assist you to access resources through live online chat or by calling 1800 275 278.

Learn more

  • What to do and how to inform Charles Sturt if you've been exposed to COVID-19 or have recently returned from overseas travel

    If you have been in contact with someone with a confirmed or suspected case of COVID-19, please submit details of your situation to Charles Sturt University through our Incident Reporting form as soon as possible.

    If you have recently returned from travel overseas to an area experiencing large COVID-19 outbreaks, please submit details of your situation to Charles Sturt University through our Incident Reporting form as soon as possible.

    If you have recently returned from travel overseas to an area with is experiencing large COVID-19 outbreaks or have been in contact with someone with a confirmed or suspected case of the virus, please submit the details of your situation through our Incident Reporting form as soon as possible.

    To determine what other actions you need to take based on your situation, please refer to the instructions below.

  • What is COVID-19?

    Coronaviruses can make humans and animals sick.

    Some coronaviruses can cause illness similar to the common cold and others can cause more serious diseases, including Severe Acute Respiratory Syndrome (SARS) and Middle East respiratory syndrome (MERS).

    The virus originating in Hubei Province, China, was called ‘novel’ because it is new. It had not been detected before this outbreak. Now it is referred to by its official name COVID-19.

    How is COVID-19 spread?

    COVID-19 is most likely to spread from person-to-person through:

    • Direct close contact with a person whilst they are infectious
    • Close contact with a person with a confirmed infection coughs or sneezes
    • Touching objects or surfaces (such as door knobs or tables) contaminated from a cough or sneeze from a person with a confirmed infection, and then touching your mouth or face.

    Symptoms can include fever, a cough, sore throat, tiredness and shortness of breath.

    Find out more

  • Step to take to stop the transmission of COVID-19
    • Frequently clean your hands using alcohol-based hand rub or soap and water
    • When coughing and sneezing, cover your mouth and nose with flexed elbow or tissue – throw the tissue away immediately and wash hands afterwards
    • Avoid close contact with anyone who has fever and cough
    • If you have fever, cough and difficulty breathing, seek medical care early and share previous travel history with your health care provider

    If you have been in close contact with a confirmed case of COVID-19, you must isolate yourself for 14 days after your last contact with the confirmed case.

    For more information on how to self-isolate, read the Department of Health Isolation guidance.

    If you have been in casual contact with a confirmed case of COVID-19, you do not need to self-isolate, unless you begin to develop symptoms. Casual contact is considered as 15 minutes or less of direct face-to-face contact, or two hours or less sharing a close space with a symptomatic confirmed COVID-19 case.

    For more information about casual contacts, read the Department of Health casual contacts fact sheet.

    If you have been in contact with someone with a confirmed or suspected case of COVID-19, please submit details of your situation to Charles Sturt University through our Incident Reporting form as soon as possible.

Page Update: 30 January with new information from the Australian Chief Medical Officer
Page Update: 3 February with new information from the Australian Chief Medical Officer
Page Update: 12 February with new Australian Government Department of Health advice
Page Update: 14 February with new Australian Government Department of Health advice on the new name (COVID-19)
Page Update: 19 February with new Australian Government Department of Health advice on travel from outside of China
Page Update: 2 March with new Australian Government Department of Health advice on travel from Iran
Page Update: 5 March with new Australian Government Department of Health advice on travel from the Republic of Korea
Page Update: 11 March with new Australian Government Department of Health advice on travel from the Republic of Italy
Page Update: 13 March with new Australian Government Department of Health advice on travel and mass gatherings
Page Update: 16 March with new Australian Government Department of Health advice on travel from all countries
Page Update: 17 March with updates about on campus classes, residential schools, workplace learning and non-essential events on campus. Updated advice for international travel and students arriving from any country into Australia based on new Australian Government Department of Health advice on travel from all countries
Page Update: 19 March with updates about Mid Session Break, on campus classes, census date and last day to withdraw, students living in on campus accommodation and Charles Sturt University. Updated advice for international students based on changes to travel to other countries
Page Update: 20 March with updates about Mid Session Break and updated travel advice
Page Update: 23 March with updates about on campus facilities, services and accommodation
Page Update: 24 March with updates about students studying at our study centres (through Study Group Australia)
Page Update: 25 March with updates Census date and wider support options
Page Update: 26 March with updates about Library services
Page Update: 7 April with update on the COVID-19 Student Support Grant, online study and library support, health and wellbeing support, resources for learning online, and moving end of sessions exams
Page Update: 17 April with update on Session 2 on campus classes, Residential Schools, students living on campus, August Graduation ceremonies and the Introduction to Learning Online course
Page Update: 29 April with update on Session 1 Exams
Page Update: 11 May with the update on the plan to return to campus for Session 2, support for international students, support for online exams, COVID-19 Student Support Grants and health and wellbeing support.

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