Your Login

If you are new to the university use Activate my account and enter the requested information to obtain your Charles Sturt account details. Your account details include a username and password and are used to uniquely identify you within the university.

If you’ve forgotten your username, you can reset your password. Once you've reset your password, your account details will be provided on the confirmation screen.

You can access more login assistance at our Login help site.

Login help

Your university login (username and password) provides access to many IT services including:

Note: Your university username and password are case sensitive.

Changing your password

It is important to protect and keep your student account secure by changing your password on a regular basis. When changing your password for the first time, it is recommended that you save a security question and answer for quick identification purposes.

PhD students must change their password every 120 days to continue access to staff IT services.

Do not disclose your password to anyone. If you suspect someone has guessed your password or has watched as you typed it - you should change it immediately.

Note: Passwords can only be changed up to twice a day.

Go to Changing My Password or Forgotten Password to make the change. You'll receive email notifications confirming your successful password change and use of the password change facility.

The new password should be active immediately.

Your new password must be different from your previous six passwords and must not include your university username.

It must also meet the following criteria:

  • Use a minimum of 8 and maximum of 30 characters – do not include any spaces
  • Use at least 3 of the 4 following character types: lowercase (a-z), uppercase (A-Z), numeric (0-9), supported special characters (~ ! # $ % ^ * - _ = + [ ] \ : , . / ?).

If you attempt to create a password that does not meet the above criteria, you will receive an error message and must set a different password.

Your password will also be checked against a list of known compromised passwords. You will not be able to use a password that is on this list.

For tips on creating strong passwords visit Stay Smart Online – Passwords and passphrases.

Password security

Charles Sturt University will never ask you for your password via email, phone, letter or face to face.

If you receive an email requesting you provide your password or account details, or directing you to click a link to login/confirm your password - delete the email immediately.

If you think someone knows your password and has logged into your account - change your password immediately and notify Student Central.

Find out more about protecting yourself online.

More Information

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