Your Login

Your university login (username and password) provides access to many IT services including:

Note: Your university username and password are case sensitive.

Changing your password

It is important to protect and keep your student account secure by changing your password on a regular basis. When changing your password for the first time, it is recommended that you save a security question and answer for quick identification purposes.

PhD students must change their password every 120 days to continue access to staff IT services.

Do not disclose your password to anyone. If you suspect someone has guessed your password or has watched as you typed it - you should change it immediately.

Note: Passwords can only be changed up to twice a day.

Go to Changing My Password or Forgotten Password to make the change. You'll receive email notifications confirming your successful password change and use of the password change facility.

Your new password must be different from your previous six passwords and meet the following criteria:

  • Use a minimum of 8 and maximum of 30 characters and not include any spaces
  • Use at least 3 of the 4 following character types: lowercase, uppercase, numeric and special characters.
  • Not include your university username, first name or last name
  • Not use a word such as a your street name, partner's name, nickname, star sign or any other word which is easy to guess
  • Not be written down anywhere
  • Not include sequences, repeated characters or any other adjacent letters on your keyboard - e.g. qwerty, asdfgh, 12345678 or 222222

For tips on creating strong passwords visit Stay Smart Online – Passwords and passphrases.

Time for password changes

It can take up to 60 minutes for your password change to go through all university systems. If it has been longer than 60 minutes and you cannot access services such as internet or printing - contact Student Central for assistance.

Password security

Charles Sturt University will never ask you for your password via email, phone, letter or face to face.

If you receive an email requesting you provide your password or account details, or directing you to click a link to login/confirm your password - delete the email immediately.

If you think someone knows your password and has logged into your account - change your password immediately and notify Student Central.

Find out more about protecting yourself online.

More Information

Can we help you find what you’re looking for?