Survey results

Student feedback gathered by the Subject Experience Survey (SuES) provides you with a deeper understanding of your students’ perception of their learning. Interpretation of survey results can allow you to take informed actions to enhance student engagement and subject learning design.

Accessing the survey

When you log into the Course Evaluations survey platform, your current survey Evaluation Report will appear on the first screen. To access previous Evaluation Reports, use the Reports link located at the top left of the menu bar.

Levels of access

If you can't access your survey, you may not have been assigned a subject coordinator role for the subject. Contact the SuES Information Officer at sessupport@csu.edu.au

If you are a Head of School or an Associate Dean (Academic), you also have access to a more in-depth view of current and historic Subject Experience Survey results through two different views:

  • Subject Experience Survey Dashboard
  • Subject Experience Survey Pivot Table

These SuES data products are available from the OPA website.

Release date

Survey results are released later the same day on which subject results are released to students. An email notification containing a link to survey results will be sent to subject coordinators and Heads of School once survey results are released. Or you can use the provided links in Interact2.

Check survey release dates using the schedule of survey key administration dates.

Accessing your results

After the survey closes, your subject survey report can be viewed by logging into the Course Evaluations system. Reports only become available after a survey closes to protect the integrity of the data collection process. If you believe you should be able to access your report(s) but cannot, contact the SuES Information Officer at sessupport@csu.edu.au

Interpreting survey responses

The survey results for your subject form a core resource when evaluating learning and teaching as part of subject reflection and planning. Student feedback gathered through the survey provides you with useful information about student perceptions of their learning experience in the subject.

The Evaluation Report

The survey Evaluation Report provides student response data for each survey question. For the data to be adequately representative of the full student cohort, there must be an appropriately high survey response rate.

You can go through each survey question using this report. If there’s a greater percentage of students in agreement (i.e., To a very large extent; To a large extent), this is a signal that, in general, the student experience of that aspect of the subject was positive. On the other hand, because most subjects receive ratings that lean toward the upper end of the scale, scores of “To a small extent” or “To a very small extent” are a signal that students perceived particular challenges with the subject or teaching staff.

To develop a fuller understanding of student feedback in a current report, you may find it useful to compare responses across teaching periods. For example, where you may have introduced a new assessment approach to the subject, evidence of its success or otherwise might be sought in comparing changes in SuES results.

Open comment questions

Student free-text comments can be valuable for the insights they provide into the subject learning experience. Unfortunately, there is no quick and easy way to discern any emerging themes or sentiments. Viewing students’ qualitative comments does provide you the chance to reflect on their engagement with the subject as a whole. Student comments are good to guide further investigation or be used alongside other data, but you should not take them on their own to form decisions.

Guides and resources

An explanation of the Evaluation Report from the Course Evaluation survey platform is here: Using Course Evaluations: The survey Evaluation Report

Confidentiality

Because students provide their feedback on a confidential basis, it's not normally possible to see who said what. Only under circumstances where a student has made abusive, threatening or discriminatory comments will an identification process be undertaken for the purposes of disciplinary action.

Dealing with inappropriate comments

Student responses to a survey are de-identified, but if they make comments that are abusive, threatening or discriminatory, identified comments may be included in a report of alleged student misconduct by the process set out in the Student Misconduct Rule.

You can also refer to the Course and Subject Quality Assurance and Review Procedure.

If you want to initiate a complaint process, contact the SuES Information Officer at sessupport@csu.edu.au

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