Call 1800 931 633
An evacuation may be required in the event of a fire, gas leak, chemical spill or bomb threat.
Alert nearby staff members they may need to evacuate. DO NOT run or shout, as this may cause others to panic and become injured. particularly for bomb threats, as alternative exits and assembly points may be required. Never use the elevator. Walk briskly, but do not run. Stay on the right in order to allow emergency response personnel clear access up the stairs, along the left side. Never use the elevator. Walk briskly, but do not run. Stay on the right in order to allow emergency response personnel clear access up the stairs, along the left side. As you approach the landing of each floor, allow evacuees from that level to enter the stairwell. If evacuation becomes difficult via a chosen route, because of smoke, flames or blockage, re-enter the facility on a safe floor. Continue evacuation via the nearest safe exit route. Once you have exited the facility, proceed to your Evacuation Assembly Area. until it has been declared safe to do so by the Chief Warden or Building Warden.Remain calm
Await instructions from Emergency Wardens
Follow EXIT signs
Use the stairs
Allow others to enter the stairwell
Steer clear of hazards
Move away from the building
Do not re-enter building
On becoming aware of a fire or smoke:
Remain calm and alert nearby staff to leave the immediate area. DO NOT shout FIRE as this may cause panic.
Activate the fire alarm, phone Triple Zero (000) and request the Fire Brigade. Do NOT assume that someone else has phoned.
Contact Campus Security on 1800 931 633 to notify them of the Triple Zero (000) call.
Confine the fire and smoke by closing doors once all persons are out of the danger area.
Attempt to extinguish the fire only if it is safe for you to do so.
Turn off the power to electrical appliances and gas isolation valve if safe to do so. Leave lighting on.
Evacuate the building following the Emergency Warden's instructions. Wardens will direct individuals away from the fire. Ensure individuals with mobility limitations, have evacuated their area.
Stay at the assembly point and do not re-enter the building until it has been declared safe to do so by the Chief Warden or Building Warden.
Treat all threats as genuine and record as many details as possible using the Phone Threat Checklist as a guide.
Be calm and courteous. Do NOT antagonise the caller.
Details of any bomb threat should be recorded using the Phone Threat Checklist.
Do NOT hang up on the caller or transfer the call unless requested.
Ask where the bomb is located, and when will the bomb explode.
Take note of background sounds, caller’s gender, speech patterns, and accent.
Discreetly attract the attention of a nearby staff member if possible, to contact Campus Security 1800 931 633 and police on Triple Zero (000).
Keep the caller on the line as long as possible.
After the caller has hung up the phone;
Follow the evacuation procedures for bomb threats.
Follow these emergency action steps if you receive or observe a personal threat
Try and remain calm and do not make any sudden actions
Do not place yourself at risk. Try and keep a safe distance between yourself and the offender
Obey the offender’s reasonable instruction
Attempt to de-escalate the situation – avoid getting into an argument
Take note of exits or other possible escape routes and try to get as close as possible
Take a mental note of any identifying features of the offender
When safe, contact Campus Security to report the event on 1800 931 633
If required, phone Triple Zero (000) for Police assistance
If you are responding to someone who has self-harmed
If you don't know first aid, contact a first aid officerRemain calm and control your emotional response
Apply appropriate first aid
If the person is seriously injured call Triple Zero (000). Ask for Ambulance
Call Campus Security on 1800 931 633 as they can provide assistance and further support
Reassure the person and stay with them until Campus Security and/or Emergency Services arrive
An internal emergency is an event that has occurred within a building or space e.g. gas leak, chemical spill, structural collapse, or explosion occurring in your building.
Evacuate and assist persons in immediate danger.
If the event requires Fire, Police or Ambulance, phone Triple Zero (000)
Contact Campus Security, phone 1800 931 633
Follow the buildings evacuation procedures.
Follow instructions of the Emergency Wardens.
An external emergency is an event occurring external to the building that may impact the building in the short or long term eg bushfire, chemical spill, storm, motor vehicle accident, aircraft crash, explosion, or similar.
If the situation requires Fire, Police or Ambulance, phone Triple Zero (000)
Dial 1800 931 633 and confirm details with Campus Security - don't assume they know.
Wardens to assess and coordinate the safety of occupants. This may involve sheltering within the building or evacuating to an alternate safe location. Follow instructions from your Emergency Wardens
Follow instructions from your Emergency Wardens.
For campus-wide events, stay alert and await Charles Sturt Safe emergency notifications.
In an emergency call Triple Zero 000 for an ambulance, Campus Security 1800 931 633 and Charles Sturt First Aid Officers.
Use "DRS ABCD" to remember and follow the steps during a medical emergency.
Ensure the area is safe for yourself, others and the patient. Check for response: Ask name, squeeze shoulders Call Triple Zero (000) for an ambulance or ask another person to make the call Open mouth - if foreign material is present Check for breathing - look, listen and feel Start CPR - 30 chest compressions: 2 breaths Apply defibrillator if available and follow voice promptsD: Danger
R: Response
No response: Send for help
Response: Make comfortable, monitor responseS: Send for help
A: Airway
Place in the recovery position
Clear airway with fingers
Open Airway by tilting head with chin liftB: Breathing
Not normal breathing: Start CPR
Normal breathing: place in the recovery position, monitor breathingC: CPR
Continue CPR until help arrives or the patient recoversD: Defibrillation
See Charles Sturt defibrillator locations and available in Campus Security vehicles
We have trained counsellors who can support you or people you know who are affected by sexual assault or sexual harassment, please tell someone so we can help you.
Get to a safe place if possible
Dial Triple Zero (000) and ask for POLICE, providing as much detail as you can about the incident
When safe Dial 1800 931 633 or ask someone to ring for you and state “SEXUAL ASSAULT” giving your location
Report this incident as soon as you can
When you report the incident, try to include as many details as possible relating to the following:Immediately dial 1800 931 633 to notify Security Staff
Follow the instructions of Security Staff
Stay with the victim, providing comfort and support until Security Staff arrive
As part of your duty of care as a Charles Sturt staff member, all student disclosures you receive need to be reported via our online form. If the student does not wish to be identified, their personal details can be withheld from the report.
We recommend that everyone download these
Save the app that could save your life – Emergency Plus.
In an emergency, time and location accuracy are critical. By downloading the ‘Emergency +’ app, you’ll equip yourself with a powerful tool that will help you call Triple Zero (000) quickly, and allow you to accurately communicate your location to emergency call-takers
This app can also save lives by breaking down your first aid response steps. Like Emergency Plus it will instantly send your GPS coordinates to an operator, speeding up the time it takes to confirm your location and dispatch an ambulance.
It's important you stay up to date before, during and after bush fires and other emergencies. You can set your location and get notifications when there are updates in your area.
Access the latest information about every Australian beach on the go. The Beachsafe app provides detailed information from patrol status, facilities and hazards to weather, swell and tide.
