Advocacy and support

We provide free advocacy services and support for Charles Sturt students studying online and on campus.

We understand that from time to time you may face challenges that impact on your student experience.

The Student Advocacy team at Charles Sturt will provide you with advice and assistance to help navigate the University’s rules, policies and procedures.

ssaf funding

Download our resources

Need help? Familiarise yourself with the information provided for the related topic, then contact us for support.

See our resources covering:

We also have some guidelines to help you structure a complaint to the University.

Then, get in touch

You can talk to us over:

phone 02 6338 6109
or email.

Policing ADPP students, please access information about Special Consideration, Review of Mark, Review of Grade, and Appeals against Exclusion, on your Brightspace subject site. For any other issues please contact sopssupport@csu.edu.au.

Meet the team

We can help you with

Rachel Stewart-Allan

As a student advocate I will listen to you and support you through the issues you are facing during your studies. I understand that it’s not always easy to study and that there are many challenges our students face.

I have been working at Charles Sturt for 10 years and I am driven to ensure fair outcomes for students. I am committed to an inclusive environment at our University.

Ash Gallagher

As a student advocate I can help you navigate the challenges that arise during your university experience. I can listen to your story, help explain Charles Sturt’s policies and rules, and support you to advocate for yourself as a member of the Charles Sturt community.

I completed my study with Charles Sturt in 2021 and can empathise with the challenges you may be facing. I am passionate about supporting all students to have a positive and rewarding study experience, and achieve fair and equitable outcomes.

Explore more

Student Advocacy Service

Reviews and appeals