Charles Sturt University
Charles Sturt University

How do I get My CSU Card?

All students are required to hold a CSU Card.
Your CSU Card is your official University Identity Card and enables access to various services and facilities throughout the University.

Commencing Students

New students will need to submit a photo online through the CSU Student Self Service Portal to apply for your card. Photos must be in JPEG format and no larger than 200kB in size.

For students, your initial CSU Card is issued free of charge. You will be required to pay a replacement fee if a card is lost or damaged due to lack of care.

On-Campus Students

CSU Cards will be available for collection from Student Central during Orientation Week.

Distance Education Students

CSU Cards will be sent by mail.

 

University Staff

NOTE: Casual Staff are not issued with CSU Cards, unless authorised by their manager. If you are a casual staff member and need a CSU Card, please complete the application form and get it authorised by your manager before following these steps.

Staff can email a request to staffcards@csu.edu.au, including your ID Number, and a jpeg passport style photograph. Your CSU Card will be issued and returned to you. 

Alternatively, you can present to one of the Student Central offices to have a CSU Card issued (please note Student Central priorities are to service our students and we ask that you come after 2pm).

To ensure problem free use of your card:

Decoded or damaged CSU Cards may be rejected by card readers.

If you have any difficulties using your card, please contact Student Central to have it checked.

To ensure problem free use of your card:

  • DO NOT bend or fold
  • DO NOT subject to heat (e.g. car dashboard)
  • DO NOT subject to strong magnetic fields (e.g. leaving card on speakers, TV or microwave)
  • DO NOT store your CSU Card in close contact with a mobile phone
  • DO NOT pass through a washing machine
  • DO NOT punch holes in the card
  • DO NOT pass through other card systems such as bank ATMs

Secure your card

Keep your card in your possession at all times. Do not loan your CSU Card to a friend to use. Cashiers and university officers will only accept the ID that belongs to the cardholder.

Your card is the same as cash in many areas. When used for access to buildings, the system will log your details as the user of the facility or service.

General conditions of use of CSU Card

You must set a PIN to secure the accounts connected to your card.

Your card should be carried with you when you are on any campus of the University and must be shown on demand by any university officer.  You must present the card when sitting an examination conducted by the University.

CSU Cards are not transferable. When a card is used to access facilities, services or concessions, the use of the card is considered an agreement by you to be bound by any rule or condition applying to the facility, service or concession.

You cannot lend your card or permit other people to use your card to access facilities or services.

What to do with your old card

Your new CSU Card replaces any earlier card issued to you. Old cards which provided access to buildings should be retained until you are certain that your new card has been updated with the correct building access privileges, and then destroyed.

CSU Card privacy statement

CSU Card stores only limited data in the memory chip. This data includes your name, student number, library UNILINC number, internal identification numbers used by the Unicard system and Banner (CSU administrative system), Cardax number (building access number) and the card serial number. CSU may store additional data in the memory chip at their discretion but will notify you of the type of data through means of communications specified in this policy. All data is encoded and encrypted and special security codes are required to unlock the respective data sectors in the micro chip.

With the exception of the UNILINC library data, or required by law or with your consent, CSU will not share any information with outside organisations, other than agents of CSU and will not sell or release any information regarding your usage or purchases.

Within CSU, data is exchanged between university systems in the normal course of business. The following Divisions have access to ID data, TMS accounts and TMS transactions if required as part of their normal business requirements: Student Administration, Finance, Human Resources, Student Services, Library and Information Services, Facilities Management, Information Technology, Alumni Office, Faculties and Schools. Unicard Pty Ltd also has limited access to records in the course of maintaining the Unicard Card Management system and Unicard Transaction Management System (TMS).

The CSU Library is a member of the UNILINC network of libraries, linked by a shared computer system. Some basic information about CSU library borrowers is available to UNILINC member libraries. This allows you to have borrowing rights at other libraries in the UNILINC Reciprocal Borrowing Scheme. Please contact the CSU Library, Manager of Access Services, if you would like more information about UNILINC or have any concerns about having your record on the UNILINC system.