Getting your Charles Sturt Card

All students are required to hold a Charles Sturt Card
Your Charles Sturt Card is your official University Identity Card and enables access to various services and facilities throughout the University.

Commencing Students

New students will need to submit a photo online through the Student Portal to apply for your card.

Photos must be:

  1. in JPEG format
  2. and no larger than 200kB in file size
  3. and meet certain requirements detailed in the Student Portal

New students: get your card

For students, your initial card is issued free of charge. You will be required to pay a replacement fee if a card is lost or damaged due to lack of care.

On-Campus Students

If you have submitted your photograph, your card will be available for collection from Student Central.

You will receive an email when your card is ready with instructions on collection.

Distance Education Students

Cards will be sent by mail to your registered address.

Please check your address details through the Student Portal.

Staff and Student?
If you are both a student and a staff member, you will only be issued one card. If you already hold a student card, it can be used to access all services.

New Card

If you are a new staff member, you should have received an email request for a photo as part of the onboarding process. If you replied with a photo, your card will be sent to your supervisor to give to you.

If you didn’t reply or didn’t get an email, you can submit a request.

Replacement Card

If you are needing a replacement card, staff on Albury and Wagga campuses can:

  1. Print their own replacement card at the kiosks located in the library commons. We will be rolling these units out to other campuses in 2023.
  2. You can submit a request.

Your card will be issued and returned to you.

Please do not go to Student Central offices to have a card issued. (Student Central priorities are to service our students and we ask that you submit the request as above).

To ensure problem free use of your card

Decoded or damaged cards may be rejected by card readers.

If you have any difficulties using your card, please contact Student Central to have it checked.

  • DO NOT bend or fold
  • DO NOT subject to heat (e.g. car dashboard)
  • DO NOT subject to strong magnetic fields (e.g. leaving card on speakers, TV or microwave)
  • DO NOT store your card in close contact with a mobile phone
  • DO NOT pass through a washing machine
  • DO NOT punch holes in the card
  • DO NOT pass through other card systems such as bank ATMs

Secure your card

Keep your card in your possession at all times. Do not loan your card to a friend to use. Cashiers and university officers will only accept the ID that belongs to the cardholder.

Your card is the same as cash in many areas. When used for access to buildings, the system will log your details as the user of the facility or service.

General conditions of use of Charles Sturt Card

You must set a PIN to secure the accounts connected to your card.

Your card must be carried with you when you are on any campus of the University and must be shown on demand by any university officer. Students present the card when sitting an examination conducted by the University.

Charles Sturt Cards are not transferable. When a card is used to access facilities, services or concessions, the use of the card is considered an agreement by you to be bound by any rule or condition applying to the facility, service or concession.

You cannot lend your card or permit other people to use your card to access facilities or services. Cards found in the possession of someone other than the card holder will be confiscated and cancelled.

What to do with your old card

Your new Charles Sturt Card replaces any earlier card issued to you. Old cards which provided access to buildings should be retained until you are certain that your new card has been updated with the correct building access privileges, and then destroyed.

Card privacy statement

Charles Sturt Card stores only limited data in the memory chip. This data includes your name, student number, library UNILINC number, internal identification numbers used by the Unicard system and Banner (university administrative system), Cardax number (building access number) and the card serial number. Charles Sturt may store additional data in the memory chip at their discretion but will notify you of the type of data through means of communications specified in this policy. All data is encoded and encrypted and special security codes are required to unlock the respective data sectors in the micro chip.

With the exception of the library data, or required by law or with your consent, Charles Sturt will not share any information with outside organisations, other than agents of the university and will not sell or release any information regarding your usage or purchases.

Within the university, data is exchanged between university systems in the normal course of business. The following Divisions have access to ID data, card accounts and card transactions if required as part of their normal business requirements: Student Administration, Finance, Human Resources, Student Success, Library and Information Services, Facilities Management, Information Technology, Alumni Office, Faculties and Schools. Unicard Pty Ltd also has limited access to records in the course of maintaining the Unicard Card Management system and Unicard Transaction Management System (TMS).

The Charles Sturt Library is a member of the UNILINC network of libraries, linked by a shared computer system. Some basic information about Charles Sturt library borrowers is available to UNILINC member libraries. This allows you to have borrowing rights at other libraries in the UNILINC Reciprocal Borrowing Scheme. Please contact the Charles Sturt Library, Manager of Access Services, if you would like more information about UNILINC or have any concerns about having your record on the UNILINC system.