Technical support

Network and Internet

• Your Internet Access and Account
  Access the Internet using the Charles Sturt network
• Eduroam (wi-fi network on campus)
  Access Charles Sturt network resources and services including internet and printing.
• Eduroam (access wi-fi at other universities)
  Eduroam gives you access to wi-fi services at participating universities and educational institutions.
• Virtual Desktop - VMware Horizon
  Access to the Charles Sturt network and standard applications from anywhere with an Internet connection.

Desktop Computing and Printing

• Computing and Printing Facilities
  Computing facilities are in Computer Labs, Libraries and Learning Commons on all major campuses. Printing is provided on a cost per use basis.
• Recommended Computer Standards
  These standards are necessary to provide you with the best learning experience during your time at Charles Sturt University.

Student Discounts

• You are eligible for student discounts with many retailers for hardware, devices and software.

Software and Online Applications

• Microsoft Office 365
  Allows you to install Word, Excel, PowerPoint, Outlook and OneNote for free on up to 5 PC's or Mac's and Office apps on other mobile devices including Android, Apple, and Windows devices.
• CSU Replay (Recorded Lectures)
  A lecture playback service. Availability is determined by the lecturer of each subject. Your subject will be listed as a tool in your Interact subject site.
• Zoom Video Conferencing
  Online video and audio conferencing tool to help with collaboration.
• Online Meeting (Adobe Connect)
  A live, virtual classroom environment used in your studies.
• Sophos (Antivirus Software)
  Keep your computer safe, we recommend using SOPHOS own free solution called SOPHOS Home:
• My Virtual Meeting Room (VMR)
  An online space where multiple participants can join a video or audio call and where you can share presentations and collaborate.
• Software Downloads
  A range of free software that is available to you.
• Develop your skills online
  You can also access online training to assist with your IT skills.

Teaching support

• Interactive Video Teaching (IVT) Support
  Videoconferencing technology enables classes to be delivered to students located at other campuses.