External services and resources

If you or a friend or family member need urgent support, day or night, these services and hotlines are here to help.

Some services offer online chats, apps and other resources.

Recommended services

  • Emergency

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    If you or someone you know is in a life-threatening situation, please:

    Call Triple Zero (000)

    for police, fire brigade or ambulance assistance

    Other emergencies

    See our emergency procedure flipchart

Counselling services by state

  • Australian Capital Territory
    Mental Health Crisis Assessment and Treatment Team1800 629 354 or 02 6205 1065
    Canberra Rape Crisis Centre02 6247 8071
  • New South Wales
    24 Hour Mental Health Line (directed to local 24 hour services)1800 011 511
    NSW Rape Crisis Centre1800 424 017
  • Northern Territory
    Northern Territory Crisis Assessment Treatment Team1800 682 288
    Sexual Assault Services (SARC)08 8922 6472
    Darwin Crisis Line (Domestic Violence Service) 1800 019 116 or 8952 6048 (Alice Springs)
  • Queensland
    Queensland Mental Health Services13 432 584
    Statewide Sexual Assault Help Line1800 010 120
  • South Australia
    Mental Health Assessment and Crisis Intervention Service13 14 65
  • Tasmania
    Mental Health Services Helpline1800 332 388
    Crisis Sexual Assault Support Service03 6231 1817
  • Victoria
    Victoria's Mental Health Services Directory (24 hour services)Contact information is broken down by regional area, see webpage for details
    Sexual Assault Crisis Line (CASA)1800 806 292
  • Western Australia
    Rural Link (4.30pm-8.30am weekdays and 24 hours weekends) 1800 552 002
    Mental Health Emergency Response Line (MERL) Metro callers 1300 555 788 or Peel Areas 1800 676 822
    Sexual Assault Resource Centre 1800 199 888 or 08 9340 1828