Review of final grade

If you believe there’s been a mistake or unfairness in your final subject grade, you can apply for a formal Review of Grade (ROG). Here’s exactly what to do - step by step.

First steps

  1. Talk to or email your Subject Coordinator
    • Ask for feedback and clarification on your grade.
    • This is a chance to better understand how your work was assessed and why you received the grade you have.
  2. Need to take it further?
  • If your subject coordinator is unavailable or you still have concerns after the conversation, you can apply for a formal Review of Grade.

Time limit

You must apply within 14 days of your grade being released.
Late applications will only be considered in exceptional circumstances and will incur a non-refundable late fee.

Grounds for review

You can apply for a Review of Grade on one or more of the following grounds:

  • The subject outline wasn’t published by the start of the session
  • Assessment requirements changed during the session without notice or in an unreasonable way
  • Assessment requirements were applied to you unfairly or prejudicially
  • A clerical error occurred in calculating or recording your grade
  • You experienced adverse circumstances that weren’t reasonably considered
  • You received an assessment mark after your final subject grade was published

Supporting documentation

Depending on the grounds that you choose you will need to supply the relevant supporting documentation to upload to your form. Here are some examples below:

The subject outline wasn’t published by the start of the session

  • Screenshots showing the date the subject outline became available.

Assessment requirements changed during the session without notice or in an unreasonable way

  • Screenshots of LMS announcements or forum discussions.
  • Emails confirming changes.

Assessment requirements were applied to you unfairly or prejudicially

  • A copy of your marked assessment.
  • The marking rubric with annotations or highlights showing discrepancies.

A clerical error occurred in calculating or recording your grade

  • Copies of marked assessments and relevant grading summaries.

You experienced adverse circumstances that weren’t reasonably considered

Medical circumstances

  • Charles  Sturt University Medical Certificate
  • Medical Report from your treating practitioner (for chronic/ongoing conditions)
  • Letter from your employer
  • Letter from a person in the community -not   related to you - who is aware of your situation
  • Statutory  declaration
  • Death Certificate, Funeral Notice or letter from the Funeral Home
  • Travel documents (e.g. flight itineraries).

Non-Medical documentation* includes:

All documentation must clearly describe the situation and include specific dates and durations.

You received an assessment mark after your final subject grade was published

  • A marked copy of your submitted assessment
  • An unmarked copy of your original submitted assessment

How to apply

Complete and submit the Review of Grade form, making sure you include:

  1. A detailed explanation of which grounds apply to your situation in the comments section
  2. Supporting documentation

You can check your request status anytime in the Student Portal.

Fees and charges

  • No fee applies if you are reviewing a failing grade and you apply on time
  • A fee applies to review a passing grade (this is refunded if your grade changes)
  • Late applications incur a non-refundable fee

What happens next?

You’ll receive the outcome from the Head of School. The result may be:

  • Your original grade remains unchanged
  • Your grade changes (either higher or lower)
  • You are withdrawn from the subject without failing (AW grade)
  • Further assessment is required before a decision is made

If you are not satisfied with the outcome, you may be eligible to lodge an appeal.