Supporting documentation guidelines

General requirements for file uploads

  • The maximum combined size for all uploaded attachments is 8Mb.
  • Avoid using special characters in file names, like: + ! & # % ^ * ? @ = / \ | ` ; ~ ,
  • The document file types must be PDF, DOC, DOCX, JPG, JPEG, RTF, BMP or PNG.
  • Unfortunately we cannot accept compressed (ZIP) files.

Specific form requirements

Form Supporting Evidence Required Any exceptions?
Special ConsiderationMedical Circumstances:

Please note! A non-Charles Sturt University medical certificate will only be accepted if it outlines:

  • Impact on studies
  • The duration of the illness
  • How the information was provided (via assessment or information provided by the student)
Non-Medical Circumstances:
  • Letter from your employer
  • Letter from a person in the community -not related to you - who is aware of your situation
  • Statutory declaration
  • Death Certificate, Funeral Notice or letter from the Funeral Home
  • Flight Itineraries

Please note! Documents should be in English and the translation must be verified - see Verify Documents.

In the following circumstances documentation is optional:

  • If affected by a critical incident (as defined in the form such as a specifically identified natural disaster)
  • If applying for an exemption or partial exemption from a compulsory residential school on the basis that you have completed the work to be taught at the residential school previously

If Student Administration or Faculty require more information they will get in touch.

Credit
  • Transcript/s from previous institution/s
  • Subject Outline/s of the subject/s studied from previous institution/s
  • Proof of proficiency e.g. Letter from Employer

Not required for subjects previously studied at Charles Sturt University. Documentation must be verified if studying Bachelor of Teaching or if documentation is from outside of Australia. English translations must be provided.

Late Add Subject

No supporting documentation required, however you must consult with the Subject Coordinator prior to submitting the form

 
Course Transfer

No supporting documentation required, however you must include on the form your reasons for requesting the course transfer

 
Waive Pre-Requisite Study
  • Transcript/s from previous institution/s
  • Subject Outline/s of the subject/s studied from previous institution/s
  • Proof of proficiency e.g. Letter from Employer

Not required for subjects previously studied at Charles Sturt University. Documentation must be verified if studying Bachelor of Teaching or documentation is from outside of Australia

Review of Grade

The same for Special Consideration form

None. All Review of Grade applications require an explanation of the reasons for applying.

Graduate with a Lower Award

No requirements, however you must consult with your Course Coordinator or Course Director prior

 
Request for Ombudsman Review of International Student Cancellation

Medical Circumstances:

  • Charles Sturt University Medical Certificate
  • Medical Report from your treating practitioner (for chronic/ongoing conditions)
  • If a family member -
    • a brief but clear explanation of the health issue
    • where possible, a detailed letter of support from a medical practitioner for the family member
    • evidence of the relationship
    • evidence of return flights

Please note! A non-Charles Sturt University medical certificate will only be accepted if it outlines:

  • Impact on studies
  • The duration of the illness
  • How the information was provided (via assessment or information provided by the student)

Non-Medical Circumstances:

  • Letter from a person in the community - not related to you - who is aware of your situation
  • Statutory declaration
  • Death Certificate, Funeral Notice or letter from the Funeral Home
  • Marriage Certificate or invitation
  • Compulsory military service notice
  • Flight Itineraries

Please note! Documents should be in English and the translation must be verified - see Verify Documents.

 
Remission

Independent documentation includes:

  • Charles Sturt University Medical Certificate
  • Psychologist report
  • Letter from Employer (on official letterhead)
  • Police reports
  • Death Certificates, Funeral Notices and/or letter from the Funeral home
  • Flight Itineraries
  • Statutory declaration

Documentation should clearly outline the situation / circumstances. Be date-specific in terms of when the situation occurred and duration of the situation / circumstances.

 
International student release

Medical Circumstances:

  • Charles Sturt University Medical Certificate
  • Psychologist report
  • Medical Report from your treating practitioner (for chronic/ongoing conditions)
  • If a family member:
    • a brief but clear explanation of the health issue
    • where possible, a detailed letter of support from a medical practitioner for the family member
    • evidence of the relationship

Please note! A non-Charles Sturt University medical certificate will only be accepted if it outlines:

  • Impact on studies
  • The duration of the illness
  • How the information was provided (via assessment or information provided by the student)

Non-Medical Circumstances:

  • Statutory declaration
  • Death Certificate, Funeral Notice or letter from the Funeral Home
  • Evidence of engagement with support services
  • Evidence of engagement with academic staff
  • Copies of emails, letters, promotional materials, contracts or agreements, provided by CSU, Partners or an education agent

Please note! Documents should be in English and the translation must be verified – see Verify Documents.

 

How to verify your documents

Do you need to include official documentation with your application? If so, it may need verification as a true and accurate copy. Check below to see if your documents need to be verified.

  • Verify your documents

    You may need to have official documentation included with your application verified as a true and accurate copy. The following information explains if your documents do need to be verified. This is important, as documents not correctly verified will result in delays in the processing of your application and its consideration for admission. Please don't send originals as we don't return documents.

    Here are some important changes to the requirements to have your supporting documents verified.

    • If you are an Australian citizen or permanent resident, the Australian documents supporting your application (e.g. transcripts of previous studies), no longer need to be verified as a true copy.
    • If you are an Australian citizen or permanent resident with overseas qualifications, you must submit verified copies only of your official overseas documents.
    • If you are an international applicant, you must submit verified copies of all your official documentation.

    If you're applying for the following courses, you must submit verified copies of your previous awards and transcripts:

    • Bachelor of Teaching (Primary)
    • Bachelor of Teaching (Secondary)
    • Master of Teaching (Primary)
    • Master of Teaching (Secondary)
    • Bachelor of Social Science (Psychology)(Hons)
    • Postgraduate Diploma of Psychology
    • Master of Clinical Psychology

    Documentation that has been issued by My eQuals does not require additional verification.

  • Who can verify copies for you?

    For Australian documents/qualifications only:

    • the official records department of the institution that originally issued the document(s)
    • anyone currently employed as a professional person
    • a bank manager or credit union branch manager; accountant (must be a member of a professional organisation); barrister, solicitor or patent attorney; police officer of the rank of sergeant and above; postal manager; principal of an Australian secondary college, high school, primary school or TAFE college
    • a Justice of the Peace with a registration number.

    For international documents/qualifications:

    • your employed agent submitting your application and documents on your behalf
    • Australian Embassy official
    • High Commission or Trade Mission official
    • Public Notary
    • Australian Justice of the Peace with a registration number.
  • How should the authorised officer verify each document?

    On each page you are submitting, they must write:

    'This is a true copy of the original document sighted by me.'

    Then sign and print the following details:

    • name
    • address
    • business hours telephone number
    • profession, occupation or organisation
    • the current date.

    They must include the official stamp or seal of the verifier's organisation on the copy if the organisation has such a stamp.

    In addition to the above, a Justice of the Peace must also print their registration number and the state in which they are registered as a Justice of the Peace.

  • Documents not verified or not verified correctly

    Charles Sturt University is not permitted to process:

    • documents that have been verified by an immediate relative or a person residing at the same address as an applicant
    • photocopied documents that have not been verified
    • documents that have not been correctly verified
    • documents verified by a Justice of the Peace without a registration number.

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