The Indigenous Cultural Competency Program (ICCP) responds to a series of strategic priorities at CSU where we aim to improve the education and lives for Indigenous Australians. To achieve this over the next three years we will improve access, participation, retention and success rates for Indigenous students; ensure all undergraduate programs incorporate Indigenous Australian content consistent with the Indigenous cultural competence pedagogical framework, and encourage an organisational culture that is welcoming of all cultures (and train all staff in this respect).
The entire Indigenous Cultural Competency Program has three components:
The Individual Online Cultural Competency Program is available at http://iccp.csu.edu.au/. This individual component of the journey to cultural competence has as its learning outcomes increased cultural awareness and cultural sensitivity, and should be completed by staff before progressing to Stage 2 of the program.
Guidelines and support materials for Stage 2 of the Indigenous Cultural Competency Program (ICCP) can be found below.
Aboriginal and Torres Strait Islander viewers are warned that this site may contain images of deceased persons which may cause sadness or distress.
Welcome to Stage 2 of the Indigenous Cultural Competency Program (ICCP). This site will provide a collection of resources that can support units to reflect on their professional strategies and includes a newly developed resource Cassie's Story 2: Mingaan Migay Yalblinya with materials to facilitate its use. This is also a space to encourage the sharing of achievements and challenges. This site will evolve over time and it is hoped that those Faculties, Divisions and Units that are early adopters can share their approaches with others.
The second stage of the ICCP implementation fits neatly into the current CSU Strategy Reload. The practices of academic staff around Indigenous Cultural Competence in course design and implementation are already embedded in current processes of course renewal and are captured in the draft Strategy Reload – Curriculum Learning & Teaching (CLT).The incorporation of Indigenous Graduate Learning Outcomes (GLOs) is part of course planning processes and Indigenous Cultural Competence is emerging as a key element in the new CLT framework. The refresh of the People and Culture Plan connects core values to practice. Beyond the process of curriculum design and renewal, Indigenous Cultural Competence is manifest not only in new goals but in practices that support values (e.g. inclusivity, student-centeredness) and promote current indicators (e.g. increased student retention). The focus is not on new plans but on how we work.
Stage 2 of the ICCP is the institutional stage of the journey to cultural competence and it will be led by senior staff in each area across the University.
Support can be provided through a range of existing structures:
Firstly check with DSL or Human Resources to see all your staff have completed the Stage 1: The Individual Online Cultural Competency Program . The link to this website can be found here: http://iccp.csu.edu.au/
While this journey was an individual one this next part is about working as a team to make changes.
If you are a facilitator or manager you first need to engage with Cassie's Story 2 : Mingaan Migay Yalblinya and think about what it means for you and your staff. Cassie's Story 2 : Mingaan Migay Yalblinya is a resource that aims to progress staff thinking from Cassie’s Story; Dyan Ngal to experience how Cassie transitions into the University environment on one of our campuses.
First things first...some things to think about....
If provided with guidance staff who engage with this resource will be able to:
Cassie's Story 2: Mingaan Migay Yalblinya has been designed as a stand-alone resource so that it can be used by various Faculties and Divisions within the University. Participants or groups will embark on a learning journey by listening to Cassie's Story 2: Mingaan Migay Yalblinya and can explore links to additional website resources where directed by their facilitators.
Preparing the learning environment
Adapted for CSU staff from the work of Dr Christine Asimar (2014). Indigenous Teaching at Australian Universities: Research-based approaches to teaching Indigenous students and Indigenous curriculum. Sydney, NSW: Australian Government Office for Learning and Teaching.
The learning design of Cassie's Story 2: Mingaan Migay Yalblinya is modelled on the Cultural Competence Pedagogical Framework.
Cultural competency is defined from the National Best Practice Framework for Indigenous Cultural Competency in Australian Universities (2013) Cultural competency as:
Student and staff knowledge and understanding of Indigenous Australian cultures, histories and contemporary realities and awareness of Indigenous protocols, combined with the proficiency to engage and work effectively in Indigenous contexts congruent to the expectations of Indigenous Australian peoples.
A culturally competent higher education institution will embrace these values thoroughly: throughout the organisational fabric of institutions and extending to every staff member and student. Cultural Competence consists of qualities that fall under the general components of knowledge, values, skills, and critical reflexivity.
Aunty Gloria Rogers, Dindima, Wiradjuri Elder
Participants are encouraged to listen to Cassie's Story 2: Mingaan Migay Yalblinya working their way through all the scenes. On completion of the story they can go back to the each scene of the story and look at possible discussion questions section of the site to investigate what may be needed to increase awareness or promote engagement. Cassie's Story 2: Mingaan Migay Yalblinya can be used in its entirety as stimulus material for staff to engage with Cultural Competency or selected scenes or issues could be identified that could simulate situations that staff may encounter either within their professional capacity or personal lives.
Other guiding questions and activities could be:
The following section 'Scene Guide' documents possible discussion questions for each scene as strategies for encouraging further staff engagement. Any activity devised would need to be integrated into professional practice. For example, a Course team could think about the design of subjects and the requirements of the course design or their discipline area. This focus would be different for staff who work in Student Support, Administration, Human Resources, Security, Catering or the Library.
What is important is to make this journey relevant and real.
Possible discussion questions to encourage further staff engagement:
Possible discussion questions to encourage further staff engagement:
Possible discussion questions to encourage further staff engagement
Possible discussion questions to encourage further staff engagement
Possible discussion questions to encourage further staff engagement
Possible discussion questions to encourage further staff engagement
This series of videos (Videos) has been created for the purpose of professional development and cultural understanding and cultural respect for Charles Sturt University (CSU) staff. The students in the Videos have voluntarily shared their stories in the hope of raising awareness of some of the barriers that Indigenous students can face as students at CSU.
The Videos have been prepared solely for internal use at CSU to show to CSU staff on password protected platforms.
Unless otherwise permitted by CSU, the Videos must not be distributed externally or reproduced for external distribution in any form or shown to anyone who is not a member of CSU staff or linked to any platform available to CSU staff that is not password protected. This is out of respect to the Indigenous students in the Videos, and their families and communities.
It is important to respect that this video is not for external distribution. The students have only provided permission for their internal release and use by Charles Sturt University staff.
In the Classroom
It is important to respect that this video is not for external distribution. The students have only provided permission for their internal release and use by Charles Sturt University staff.
Family and Community support
It is important to respect that this video is not for external distribution. The students have only provided permission for their internal release and use by Charles Sturt University staff.
My relationship with my fellow students
Indigenous cultural competence requires commitment to a whole-of-institution approach, and includes effective and ongoing support for Indigenous students. Inclusive policies and procedures, as well as allocation of sufficient resources to foster culturally competent behaviour and practice at all levels of the institution greatly increase the chances of success for Indigenous students.
These videos demonstrate the importance of the Indigenous Cultural Competency program as a way for staff to support Indigenous students during their time at CSU and are, in many respects the qualitative evidence as to why effective engagement with cultural competency by all staff is so important.
The ‘FirstDegree’ project created an extensive series of public-facing resources aimed at improving the capacity of students to succeed in all aspects of their university journey. Further videos with Indigenous students talking about their university experiences are available at First Degree – Indigenous Experience
If you have any questions or concerns about the Videos, please contact firstdegree@csu.edu.au or to Kara King FirstDegree Program Lead (Office for Students)
When you have something you think would be useful to share with our wider University community, send it to us and we can collate these to get a helicopter view of what is happening around CSU.
Send these to ies@csu.edu.au with the subject heading “Stage 2- ICCP, evidence”.
Guide to working with Indigenous Australian Staff at CSU (.pdf)
Indigenous Australian Employment Strategy 2016 - 2017
The Community Guide to the UN Declaration on the Rights of Indigenous Peoples (.pdf)
Indigenous Australian Content in Courses Policy (2016-20)
CSU Reconciliation Statement
CSU Indigenous Student Centres
CSU School of Indigenous Australian Studies (SIAS)
CSU's Graduate Certificate in Wiradjuri Language, Culture and Heritage
National Best Practice Framework for Indigenous Cultural Competency in Australian Universities
Contact the Indigenous Curriculum and Pedagogy Coordinator Dr Barbara Hill for assistance in utilising Cassie’s Story 2: Mingaan Migay Yalblinya within your group discussions.
Please let us know if this Guide can be made more useful to the needs of your discussion groups by contacting us at ies@csu.edu.au
In relation to Cassie’s Story 2: Mingaan Migay Yalblinya, we would like to acknowledge the work and contribution of the following people: