Refunds, remission and re-crediting

If you withdraw before the census date

If you paid upfront

• A credit will be raised on your account for the subject fee and the Student Services and Amenities Fee (SSAF) (if you’ve also paid your SSAF).
• To request a refund of the amount, please contact us. If you paid using BPAY, don’t forget to check your bank account details are up to date in Online Administration.

If you deferred fees

• We won’t defer your fees to the Australian Tax Office, so you won’t be charged for the subject.

If you withdraw after the census date

If you withdrew from a subject due to special circumstances after the census date, you can apply for remission or reimbursement of your subject fees.

You must include supporting evidence with your application that shows how your special circumstances meet the requirements.

Learn more about special circumstances

To apply:

• Go to the Student Portal and submit the Remission or Reimbursement form
• You can check the status of your request on your Student Portal.

If your application is approved:

• Your HELP loan debt for the nominated subject(s) will be cancelled, or your upfront payment refunded.
• If you are in a Commonwealth Supported Place (CSP), your Student Learning Entitlement will be re-credited.
• If you have a FEE-HELP loan, your loan limit will be adjusted.
• The Student Services and Amenities Fee (SSAF) is not refundable.

If you are an international student and your upfront payment is reimbursed, the credit will be added to your student account. If you want the amount refunded, you’ll need to request it separately. Refunds are assessed under the International Student Fee Refund Procedure.

Overseas student health cover

It is a requirement of your student visa that you have current Overseas Health Cover (OSHC) for the entire time you are in Australia. Family members who are with you in Australia must also be covered.

Find out more about OSHC