It can happen to the best of us. If you find yourself locked out of your room or missing your keys, a staff member will be available to open the door and let you in.
Here's what to do if you're locked out:
You'll need photo ID to get help with a lockout.
Each student is allowed two after-hours lockouts per year free-of-charge (excluding public holidays).
If there are any further after-hours lockouts during the academic year, a $50 fee will be charged to your student account. The charges will be shown on your student financial statements.
If you're provided with a lockout key or card, you'll be charged $10 for every day it has not been returned to the Res Life office.
All fees related to lockouts and lost keys are detailed in the following table.
| Late return of lockout key/card (for every 24hrs late) | $10 |
|---|---|
| Non-return of key tag | $10 |
| Lost lockout card | $25 |
| Lost or unreturned room key | $300 |
| After-hours room lockout charge (first two lockouts free; a charge will apply any further lockouts) | $50 |